Infrastructure Engineer

West Bend Insurance Company

West Bend, Wisconsin

JOB DETAILS
SALARY
$96,842–$121,053 Per Year
SKILLS
Amazon Web Services (AWS), Ansible, Automation, Business Continuity Planning (BCP), Cloud Architecture, Cloud Computing, Computer Security, Continuous Improvement, Corrective Action, Customer Relations, Dental Insurance, Detail Oriented, Disaster Recovery, Diversity, Energy Efficiency, Failure Analysis, Flexible Spending Accounts, Hardware Administration, Health Insurance, Hybrid Cloud, Identify Issues, Information Technology & Information Systems, Insurance, Microsoft Windows Azure, Performance Tuning/Optimization, Prescription Drugs, Private Cloud, Problem Solving Skills, Public Cloud, Root Cause Analysis, Software Configuration Management, Software Engineering, Systems Analysis, Team Player, Virtualization, Vision Plan
LOCATION
West Bend, Wisconsin
POSTED
1 day ago
Company Overview:

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary:

Maintains the organization's IT infrastructure, which may include hardware, software, servers, storage solutions, networks, or physical facilities. Designs, implements, installs, maintains, and administers infrastructures including hardware, software, and various configurations. The internal deadline to apply is 06/12/2026. External applications will be accepted on a rolling basis while the position remains open. 

Work Location:

This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, Madison or Appleton.

Responsibilities & Qualifications:

Summary of Responsibilities:
The Hybrid Cloud Infrastructure Engineer will be responsible for maintaining and optimizing our organization’s IT infrastructure across both cloud and on-premises environments. This includes the management of cloud services, automation tools, virtualized infrastructure, and network services. You will play a key role in designing, implementing, and managing hybrid cloud infrastructure, ensuring seamless integration of public and private cloud resources to optimize performance, scalability, and efficiency.

Key Responsibilities:

  • Design, deploy, and optimize hybrid cloud solutions to enhance scalability, performance, and resource efficiency.
  • Implement and manage cloud services, virtualization technologies, and automation tools to improve infrastructure utilization and streamline operations.
  • Monitor system availability and performance across cloud and on-premises environments, proactively addressing potential issues.
  • Support and maintain critical hybrid cloud infrastructure components to ensure optimal performance and reliability.
  • Partner effectively with team members to build and sustain a high-performing, collaborative culture.
  • Participate in resolution of complex infrastructure challenges, leveraging knowledge of cloud and virtualization technologies
  • Troubleshoot and resolve service interruptions in hybrid cloud environments, ensuring quick and effective recovery.
  • Conduct root cause analysis for system failures, apply corrective actions, and ensure long-term infrastructure resilience.
  • Develop and maintain disaster recovery and business continuity plans, focusing on hybrid cloud architectures.
  • Identify and mitigate potential security vulnerabilities within hybrid cloud environments.

Preferred Experience and Skills:

  • 4-8 years of experience in IT infrastructure, with a focus on hybrid cloud environments.
  • Technical expertise in cloud platforms such as Azure, AWS, or Google Cloud, as well as virtualization technologies.
  • Familiarity with automation tools like Ansible for infrastructure management.
  • Familiarity with infrastructure-as-code (IaC) practices.
  • Proven problem-solving abilities with strong attention to detail.
  • Strong customer focus and a collaborative approach to working with stakeholders.
  • Ability to work effectively as part of a team, driving results and continuous improvement.
Salary Statement:

The salary range for this position is $96,842.00-$121,053.00 

 

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate. 

Benefits:

West Bend offers a comprehensive benefit plan including but not limited to:   

 

  • Medical & Prescription Insurance  
  • Health Savings Account  
  • Dental Insurance  
  • Vision Insurance  
  • Short and Long Term Disability  
  • Flexible Spending Accounts  
  • Life and Accidental Death & Disability   
  • Accident and Critical Illness Insurance  
  • Employee Assistance Program  
  • 401(k) Plan with Company Match  
  • Pet Insurance  
  • Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates 
  • Bonus eligible based on performance  
  • West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
EEO:

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

About the Company

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West Bend Insurance Company