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Infrastructure Technical Program Manager

NTT DATA

Pittsburgh, PA

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JOB DETAILS
SALARY
$55–$65 Per Hour
SKILLS
Amazon Web Services (AWS), Artificial Intelligence (AI), Business Services, Change Management, Cloud Computing, Computer Workstations, Consulting, Cross-Functional, Customer Support/Service, Desktop Virtualization, Documentation, Due Diligence, Ecosystems, Endpoint Security, Enterprise Endpoint, Functional Programming Languages, Help Desk, IP (Internet Protocol), Identity Data Management, Identity Federation, International Business, Leadership, Machine Tool, Mergers and Acquisitions, Metrics, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Azure, Model Validation, Network Integration, Network Operations Center, Operational Support, Operations Processes, Problem Solving Skills, Program Planning, Project Management Professional (PMP), Project/Program Management, Reporting Dashboards, Research & Development (R&D), Risk Management, Startup, Technical Leadership, Time Management, Wide Area Network (WAN)
LOCATION
Pittsburgh, PA
POSTED
2 days ago
Req ID: 374579
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

NTT DATA's Client is currently seeking a Infrastructure Technical Program Manager to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US). REMOTE

Job Description:
Infrastructure Technical Program Manager
Overview
We are seeking an experienced Infrastructure Technical Program Manager (TPM) with strong expertise in M&A integrations and End User Computing (EUC) transformations. This role will lead large-scale infrastructure and endpoint integration programs, ensuring seamless migration, deployment, and operational readiness across enterprise environments.

The ideal candidate brings deep technical knowledge across identity, network, and EUC domains, combined with exceptional program governance and execution capabilities in complex, fast-paced M&A scenarios.
Key Responsibilities
1. End-to-End Program Delivery
  • Own and drive full lifecycle program delivery from due diligence through Day 1 and post-close integration.
  • Develop and manage comprehensive, detailed program plans covering infrastructure and EUC workstreams.
  • Define scope, milestones, dependencies, timelines, and success metrics.
  • Ensure alignment across infrastructure, EUC, security, and business functions.
2. Execution & Program Governance
  • Lead day-to-day execution of infrastructure and EUC integration programs.
  • Maintain detailed plans, tracking:
  • Milestones and deliverables
  • Dependencies
  • RAID (Risks, Assumptions, Issues, Dependencies) logs
  • Decision logs
  • Identify blockers proactively and drive cross-functional resolution.
  • Manage escalations and executive communications.
  • Provide SteerCo-level reporting, dashboards, and program visibility.
3. Infrastructure & Technical Integration Leadership
  • Drive key infrastructure workstreams:
  • Identity & Access Management
  • Active Directory migrations and consolidation
  • Domain/forest trust design and migration
  • Identity synchronization and federation
  • Network Integration
  • Network trust establishment
  • Re-IP planning and execution
  • Connectivity and segmentation design
  • SD-WAN integration and optimization
  • Infrastructure Dependencies
  • Data center and cloud integration alignment
  • Server, endpoint, and platform readiness
  • Security and compliance integration
4. EUC Program Leadership (5K+ Endpoints / 3K+ VDI Environment)
  • Program Governance
  • Lead phased deployment strategy:
  • POC Pilot Full Deployment
  • Manage wave-based rollout across large-scale:
  • 5,000+ endpoints
  • 3,000+ VDI instances
  • Deployment Tracking & Reporting
  • Establish centralized deployment tracking:
  • Installation status
  • Wave progress
  • Segmentation data
Deliver executive-level (SteerCo) reporting on:
  • Deployment progress
  • Risks and mitigation
  • Readiness status
  • Pilot Governance & Scaling
  • Define cross-functional pilot cohorts for validation.
  • Establish go/no-go gates based on:
  • Technical readiness
  • Operational readiness
  • Security validation
  • Drive controlled scaling from pilot to full rollout.
  • Operational Readiness Ownership
Own readiness and transition to steady-state operations:
Drive closure of:
  • SOC (Security Operations Center) operating model
  • Support and escalation workflows
  • Defender (endpoint security) transition validation
  • Reporting and monitoring enablement
  • Ensure all operational processes, tooling, and documentation are production-ready.
  • Cross-Functional Coordination
Align across:
  • IT Operations
  • Security & SOC teams
  • Service Desk / End User Support
  • Infrastructure & Engineering
  • External vendors
  • Synchronize:
  • Workstation deployments
  • VDI environment rollout
  • Ensure seamless coordination between infrastructure and EUC workstreams.
5. Organizational Change Management (OCM)
Develop and execute communication plans:
  • Executive-level updates
  • Detailed technical and user-level communications
  • Create transition playbooks and runbooks for operational teams.
  • Ensure support readiness for post-deployment operations.
  • Drive stakeholder engagement and adoption across business units.
  • Enable smooth handoff to operational teams with proper documentation and training.
Required Qualifications
  • 10+ years of experience in technical program/project management.
  • 3+ years of proven experience in M&A integration programs.
  • 5+ years of strong experience leading large-scale EUC / endpoint / VDI transformations.
  • 5+ years of deep expertise in:
  • Active Directory, identity migrations, and trust models
  • Network integrations (trusts, re-IP, SD-WAN)
  • Endpoint management and deployment at scale
  • Demonstrated ability to manage complex, cross-functional programs.
Preferred Qualifications
  • Experience with 5K+ endpoint enterprise deployments.
  • Familiarity with Microsoft Defender, endpoint security, and SOC integration.
  • Cloud experience (Azure, AWS, hybrid environments).
  • PMP, PgMP, or equivalent certifications.
  • Core Competencies
  • Strong program governance and structured execution
  • Exceptional stakeholder and executive communication
  • Deep technical understanding of infrastructure & EUC ecosystems
  • Risk management and proactive problem-solving
  • Ability to lead large-scale transformations in high-pressure M&A environments
  • Success Criteria
  • Seamless Day 1 and post-merger integration
  • Successful large-scale EUC rollout with minimal disruption
  • On-time delivery of program milestones and deployment waves
  • Fully operational and validated support model post-transition
  • Clear executive visibility and proactive risk mitigation
  • High-quality documentation, playbooks, and operational readiness
About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($55-65/hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits .

About the Company

N

NTT DATA

NTT DATA means Business

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 50 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing, to cloud-based solutions.

NTT DATA Americas' Strategic Staffing group provides our clients with top notch technical talent to augment their core IT staff. Our approach is customer centric, partnering to assist you in achieving your strategic goals and IT initiatives. We get to know your company’s culture and the type of technical staff that thrive within your organization. We understand your specific technical and business requirements, timing, and budget.

  • NTT DATA is part of the NTT Group – a Fortune 31 Global IT & Telecom services company.
  • NTT Group one of the largest Telecommunications Companies in the world.
  • NTT DATA is ranked in the top 10 largest global IT services provider in the world.
Collectively, the integrated company generates $16B in annual revenues with over 130,000 employees across 50 countries Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
Retirement / Pension Plans
FOUNDED
1967
WEBSITE
http://americas.nttdata.com/Careers/Careers.aspx

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