Initiative Support Specialist
Location: Remote / Washington, DC (occasional onsite support required)
Work Authorization: US Citizen
Experience: 5+ years
Position Overview
We are seeking an Initiative Support Specialist to provide research, operational, communications, and content-
development support for a federal Information Literacy Initiative.
The successful candidate will assist with research and environmental scans, stakeholder engagement, digital
content development, communications, documentation, and coordination with Taskforce members and subject-
matter experts (SMEs).
Key Responsibilities
• Conduct environmental scans, literature reviews, and resource evaluations related to emerging
information literacy priorities.
• Assist with development of governance plans, website wireframes, mockups, and content change
requests.
• Coordinate outreach and communications with Taskforce members, SMEs, and other stakeholders.
• Prepare referral forms, guidance materials, communications, and supporting documentation.
• Draft email outreach, communications materials, and updates for technical assistance resources.
• Support development of videos, toolkits, social media campaigns, and other public-awareness materials.
• Maintain organized documentation for resource collections, Community Spotlights, and applicable
clearance processes.
• Contribute to monthly status reporting and quarterly evaluation reporting.
• Assist with qualitative research and content evaluation activities.
Required Qualifications
• Minimum 5 years of experience supporting similar projects.
• Experience supporting community-based organizations, libraries, museums, lifelong-learning programs,
or similar organizations.
• Experience conducting literature reviews, environmental scans, qualitative research, or content
evaluations.
• Experience supporting communications, public-awareness campaigns, or digital content development.
• Strong research, writing, organizational, and stakeholder-coordination skills.
• Ability to manage multiple assignments and deadlines in a collaborative environment.
Preferred Qualifications
• Education or training in social science, education, qualitative research, communications, or a related
discipline.
• Experience with information literacy, media literacy, digital literacy, or public education initiatives.
• Experience supporting federal government or public-sector programs.
Mission Statement
Softthink Solutions’ mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity.
Through our innovative solutions and dedicated team of experts, we strive to exceed our clients’ expectations and set the standard for excellence in the IT industry.
Vision Statement
At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations.
Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.
Careers
STSI is an independent US-based Software services and consulting partner with a primary focus on long-term relationships with both clients and team members.
STSI offers team members cutting-edge technology, training, and career guidance to expand and grow their skill sets and bring maximum value to our clients.
STSI is constantly reviewing and expanding its people strength and strives to optimally match client needs to team member talents. We are a people-oriented company seeking the best and brightest to join our team. We work with a variety of employment statuses – from citizens to permanent residents to H1B and EAD immigrants. We have openings for entry level as well as senior positions across a variety of specializations with active in-house and client projects.
In an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing:
- Opportunities to work with leading multinational clients.
- A comprehensive portfolio of solutions that span leading-edge technologies from Enterprise Architecture to Business Intelligence to Quality Assurance
- Established methodologies, processes, and mentoring to maximize efficacy and efficiency.
- A growing R&D division continually exploring and pioneering the latest technological developments in a variety of disciplines.