Innovation Analyst

The Innovation Analyst is a highly motivated and curious individual ready to work at one of the most innovative large law firms in the US. They will be joining the Practice Innovation Team that is responsible for championing the adoption and development of innovative technologies and processes tohelp the Firm's attorneys in all six practice groups better serve their clients and create a competitive edge. Utilizing their technical knowledge and experience, this role will support identification and execution of key projects and initiatives focusing on improving the process of the firm. Inthis role they will expand their expertise by engaging with AI, automation, and other emerging technologies to accomplish the firm's strategic goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Technology Evaluation, Customization and Adoption
  
  • Develop deep expertise in emerging trends, technologies, and market opportunities to identify potential areas for innovation in legal.
  • Support evaluation and scoping or proposed legal technology pilots.
  • Participate in brainstorming sessions and contribute creative ideas to support the company's innovation goals.
  • Develop, test and deploy complex prompts, prompt chains, workflows, and automation to improve the accuracy, consistency, and usability of generative AI outputs.
  • Conduct prompt testing and quality reviews (e.g., benchmarking outputs and identifying failure modes) and maintain prompt templates and documentation to support scalable adoption.

• Monitor and evaluate the success of innovation initiatives and provide regular reports to management.
• Identify and assess potential risks and challenges associated with new innovations and provide recommendations for mitigation.

• Training Design, Delivery & Administration
  
  • Work with the Practice Innovation Team to design, organize and deliver advanced attorney training on tools and custom developments to build off the firm's standard training.
  • Facilitate custom training at the request of attorneys for specific matters.
• Collaboration
  
  • Work on projects across various teams including Enterprise Apps, Software Solutions Development, Legal Tech Consulting and Research Services.
  • Develop and deliver projects for attorneys in Business, Litigation, Tax, Labor & Employment, Intellectual Property and Digital Assets and Data Management Practice Groups.
• Project Management and Agile Delivery
  
  • Manage projects using agile methodologies and support the development of requirement specifications in coordination with the firm's PMO.
  • Ensure timely delivery of solutions that meet legal and business objectives.

• Bachelor's Degree and 5-10 years of experience; equivalent combination of education, training and experience may substitute for education requirement.

• Passion for technology evidenced by experience implementing, building, or managing software. Legal solutions experience preferred. Experience building with PowerApps or no code solutions is a plus.
• Proven aptitude to learn technical applications at a power-user level and proficiency in Microsoft Office applications including Word, Outlook, Excel, and PowerPoint.
• Experience with business intelligence platforms.
• Generative AI experience with enterprise level tools such as Copilot, Claude, and ChatGPT.
• Legal Specific Generative AI workflow tools experience such as Vincent, Legora, and Harvey.

• Ability to effectively communicate technical concepts with an audience.
• Ability to interact effectively with attorneys and other key personnel; to manage and exceed expectations; and to exhibit a high degree of responsiveness, diplomacy and professionalism in these interactions.
• Ability to effectively present information in both written and oral formats and respond to questions from all levels of professional and support staff and clients. Ability to effectively present information to top firm management.
• Ability to write business correspondence, procedure manuals, reports, speeches and articles for publication that conforms to prescribed style and format.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• General knowledge of accounting principles and audition and internal control concepts.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
• Exhibit independent thinking and decision making.
• Ability to interpret an extensive variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to think strategically, develop tactics and execute pragmatically.

• Demonstrated ability to multi-task and be detail-oriented with strong organizational skills.
• Strong analytical and communication skills both oral and written.
• Excellent organizational and planning skills with ability to prioritize multiple tasks and projects to meet deadlines.
• Outstanding creativity; flexibility and persistence; motivation and energy with the ability to work with little supervision and collaborate with other members of the team.
• Ability to work overtime when needed. Work occasionally requires more than 40 hours per week to perform the essential duties of the position.
• Ability to demonstrate impeccable integrity in personal and fiduciary matters.
• A tolerance for uncertainty and an ability to prioritize and complete simultaneous projects with minimal supervision.
• Strong project management skills. Project and team management experience with attention to detail and a willingness to “roll up sleeves” and operate at whatever level is needed to accomplish tasks.
• Ability to coordinate the activities of department resources.
• Thorough understanding of technologies that can be applied to firm operations and enhance working efficiency.
• Demonstrated ability to employ software at the power-user competence level.
• Ability to work in a fast-paced environment with strict deadlines.
• Ability to exercise discretion with confidential and sensitive information.
• Must be able to perform essential duties of the position with time constraints and interruptions.
• A strong client service approach and team orientation.
• Demonstrate good judgment, tact, and flexibility under pressure in a mixed-matrix environment with many stakeholders and potentially competing priorities.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, documents, books, pen/pencil, paper, controls and manipulate a keyboard, and input data into a PC; and talk or hear. The employee is frequently required to walk.
• The employee is occasionally required to use hands to prepare correspondence and reports on a personal computer.
• The employee is occasionally required to stand and reach with hands and arms. And stoop, kneel, bend, crouch or crawl.
• Ability to operate a variety of standard office equipment including a computer, copy and facsimile machines.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

• The noise level in the work environment is usually moderate.

• Competitive salaries and a performance bonus program
• Group health, dental, and vision insurance
• Multiple plan options and various benefit levels
• Same-sex domestic partner coverage
• Pre-tax premiums
• Coverage begins on date of hire
• Group term life/AD&D and voluntary supplemental group universal life insurance
• Voluntary accident insurance – self and family
• Long-term care insurance
• Short-term disability benefits
• Long-term disability benefits
• Pre-tax benefit programs – dependent care, health care reimbursement and transit/qualified parking (in most cities)
• Retirement program – voluntary 401(k) plan