Innovation Program Manager IV

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Bay

Position Overview:

Manages enterprise innovation programs and strategic initiatives of varying complexity, leading planning, execution, stakeholder engagement, and cross-functional implementation across the organization. Oversees programs that empower employees, clinicians, and operational teams to identify opportunities, develop solutions, and advance ideas from concept to implementation and scale. Serves as a catalyst for innovation by guiding multidisciplinary teams through problem definition, business case development, validation, testing, and implementation planning while fostering a culture of curiosity, experimentation, and continuous improvement.

Develops and manages program operations, participant experiences, communications, events, evaluation frameworks, and performance metrics to maximize program effectiveness and organizational engagement. Establishes repeatable processes, tools, and governance structures that expand the impact of innovation efforts across the health system. Partners with leaders, clinicians, operational teams, and subject matter experts to translate ideas into actionable solutions that improve care delivery, workforce experience, operational performance, and patient outcomes while advancing strategic priorities and strengthening the organization's reputation for innovation.

Job Description:

Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: Business Administration or related field

TYPICAL EXPERIENCE:

• 8 years recent relevant experience.

PREFERRED EXPERIENCE:

• Experience supporting innovation challenges, hackathons, incubators, accelerators, venture programs, or transformation initiatives.

• Healthcare innovation, digital health, quality improvement, or strategy experience.

• Knowledge of human-centered design, design thinking, innovation frameworks, or change management methodologies.

• Experience coaching teams on business case development, pitch preparation, implementation planning, and stakeholder engagement.

• Familiarity with AI tools and emerging technologies, including practical applications in healthcare and operations.

• Experience using Smartsheet, Microsoft Planner, or similar program management platforms.

• Financial acumen: budgeting, forecasting, and ROI modeling for new initiatives

• Experimentation & evaluation design (A/B testing, pilot design, basic statistical analysis)

• Healthcare data/regulatory fluency (HIPAA, working with clinical/operational datasets)

• Proficiency in facilitation and design tools (Miro, FigJam) for structured working sessions

• Advanced presentation development (PowerPoint) and executive-level data storytelling

SKILLS AND KNOWLEDGE:

• Knowledge and understanding of strategic planning, including group facilitation and plan development.

• Knowledge and understanding of business plan development, including qualitative and quantitative research and analysis.

• Well-developed communication and interpersonal skills.

• Ability to interact with a wide variety of internal and external customers, including patients, physicians, payors.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $135,054.40 to $202,592.00 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.