Innovative Technology Integrator/Software Implementation Specialist

Position: Innovative Technology Integrator / Software Implementation Specialist Type: Federal Contract position Duration: 6-9 months Equivalent Time: 0.5-0.75 depending on project needs Location: Work can be fully remote Reports To:

• Dale Jordan, CTO
• Adrienne Mellott, AVP Academic Operations and Grant Program Director

Position Summary Keystone College seeks professional services to support the implementation, configuration, and operationalization of the EAB Navigate360 platform. This engagement focuses on five major workstreams essential to a successful deployment:

• Project leadership
• Technical integration
• Platform administration
• Workflow implementation
• AI‑assisted engineering using Replit

The contractor will work in partnership with Keystones Program Sponsor, Technical Sponsor, and EABs Strategic Leader and Technical Project Manager.

Primary Responsibilities

1. Program Ownership & Project Leadership The contractor will serve as Keystones functional project lead for Navigate360, responsible for day‑to‑day coordination and delivery. Activities include:

• Managing the implementation timeline and milestones.
• Facilitating cross‑departmental decision‑making.
• Preparing leadership updates and status reports.
• Coordinating with EABs Strategic Leader and Launch Consultant.
• Ensuring alignment between institutional goals and platform configuration.
• Driving adoption planning across advising faculty and student services.

Outcome: A well‑managed, on‑schedule implementation with clear communication and institutional alignment.

2. Technical Lead & Data Integration Management The contractor will act as Keystones Technical Lead for all Navigate360 data work. Responsibilities include:

• Mapping Keystone data to EABs required schemas.
• Coordinating extraction of student‑level, course‑level, advisor, and holds data.
• Leveraging the existing Admissions and Enrollment databases.
• Preparing and validating historical datasets up to 14 years.
• Supporting SSO configuration and nightly automation.
• Working directly with EABs Technical Project Manager on data validation.

Outcome: Accurate, automated nightly data feeds and a validated historical dataset powering Navigate analytics.

3. Application Administration & Platform Configuration The contractor will serve as interim Application Administrator during implementation. Responsibilities include:

• Configuring roles, permissions, care units, and user groups.
• Setting up alerts, campaigns, workflows, and templates.
• Managing content resources and student‑facing elements.
• Supporting UAT and coordinating end‑user testing.
• Establishing long‑term administrative practices for Keystone staff.

Outcome: A fully configured Navigate360 environment ready for launch and sustainable long‑term administration.

4. Workflow Implementation & Operational Playbooks The contractor will design, implement, and operationalize Navigate360 workflows across advising, student success, and faculty engagement. Responsibilities include:

• Building automated workflows, alerts, and campaigns.
• Designing care unit processes and escalation paths.
• Creating training materials, SOPs, and operational guides.
• Delivering training sessions for advisors, faculty, and staff.
• Using Replit.com AI tools to accelerate documentation and workflow development.

Outcome: Functional, institution‑specific workflows with clear operating practices and trained end‑users.

5. AI Coding & Engineering Using Replit The contractor will leverage Replit as the primary engineering and automation environment. Responsibilities include:

• Developing Navigate data export scripts and automation logic.
• Enhancing the Admissions Engine to support Navigate data requirements.
• Building AI‑assisted tools, documentation, and workflow generators.
• Creating reusable code modules for data validation, transformation, and monitoring.
• Supporting Keystones long‑term AI‑enabled operational strategy.

Outcome: A modern AI‑supported technical foundation that accelerates implementation and reduces long‑term maintenance burden.

Experience, Skills, and Abilities

• Demonstrated experience leading similar software implementation projects.
• Technical proficiency with database management, API design, and integration.
• Experience using AI coding tools.
• Experience employing project management frameworks and tools to organize team work.
• Ability to problem‑solve and troubleshoot issues independently.
• Ability to lead a technical and non‑technical team to successfully complete a software implementation.
• Strong communication skills in creating documentation and providing status updates (both written and verbal).

To Apply Please send resume, cover letter, and names, addresses, & phone numbers of three professional references to:

Human Resources Keystone College One College Green La Plume, PA 18440-1099

Email: humanresources@keystone.edu