Inside Outside Sales Representative

SUMMARY

Direct a total effort to achieve the Territory/District sales goals and objectives and to sell the organization's products by interacting with established customers and developing new prospects.

KNOWLEDGE, SKILLS, AND ABILITIES

Required: High School diploma or equivalent and 2+ years of applicable experience in a customer service or sales role. Intermediate proficiency with Microsoft Office products (specifically Excel, Word, and Powerpoint), strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently. Excellent communication, time management and customer service skills. Must have reliable transportation to be able to visit accounts and participate in Sales training and meetings.

Preferred: Bachelor's Degree with a minimum of 2 years experience in a similar customer service/ sales focused role (B2B foodservice) and previous knowledge and/or experience working with SAP.

ESSENTIAL DUTIES

• Stay informed on new products, pricing, and other general information.

• Provide advice and guidance to customers based on their needs.

• Quote selling price and credit terms for orders obtained.

• Develop specific sales and pricing objectives for each account and obtains and maintains customer contracts.

• Ensure the proper service and follow-up on all customer accounts.

• Maintain working knowledge and understanding of the customer and Don order cycles.

• Handle customer problems with appropriate and prompt actions.

• Ensure that adjustments and damaged merchandise complaints are handled with good judgment, promptly, and within company guidelines.

• Display or demonstrate products using samples and catalogs to emphasize features and benefits on each call.

• Maintain daily contact with internal Don Departments, customers, factory representatives and other outside sources.

• Check.on competitive sales and pricing activities

• Ensure that presentations and selling ideas are made to all persons who have an influence on the purchase of products.

• Prepare sales estimates and forecasts when required on a timely basis and of minimal variance.

• Maintain current customer files and sales binders.

• Develop and maintain an active prospect list.

• Attend and participate in District/Regional/Branch sales meetings.

• Understand and analyze marketing data, i.e. Round Reports/Product Mix/A/R Report/Price Lists.

• Perform other duties as assigned.