Inside Sale Representative

MediaTek is a global fabless semiconductor industry leader, providing solutions from the MediaTek is a global fabless semiconductor industry leader, providing solutions from the edge to the cloud and powering over 2 billion connected devices every year. Established in 1997, our leading-edge technologies keep the world connected and enhance everyday life. At the forefront of innovation, MediaTek drives advancements in transformative technologies such as AI, 5G/6G, and Wi-Fi 8. Our high-performance, power-efficient solutions form the foundation for a smarter, more connected world, enabling devices from smartphones, smart homes, and AI PCs to high-performance computing, automotive, and AI data centers. As a trusted partner to the world's leading brands, we are committed to ensuring access to world-class technology for everyone. Our dedication to accelerating AI underscores our mission to enrich the future of humanity.

Job Description

We are seeking a motivated and detail oriented Inside Sales Representative to support strategic customer accounts within the semiconductor industry. This role plays a key part in driving day-to-day account operations, ensuring seamless order fulfillment, and supporting customer engagement across all stages of the product lifecycle. The Inside Sales Representative will collaborate closely with Account Managers, Business Units, Operations, and Engineering teams to support customer programs from design-in through mass production.

Key Responsibilities

Customer & Account Support

• Serve as a key point of contact for customer operational and commercial inquiries
• Support Account Managers in managing key accounts, including Tier 1 OEMs and ODMs
• Maintain strong customer relationships through responsive communication and issue resolution
• Track customer forecasts, purchase orders, and shipment schedules Order & Supply Chain Management
• Manage end-to-end order fulfillment: order entry, backlog tracking, and shipment coordination
• Monitor supply allocation, lead times, and delivery commitments in a dynamic environment
• Work cross-functionally with supply chain, planning, and logistics teams to ensure on-time delivery
• Support demand planning and forecast alignment with customers and internal teams Pricing & Commercial Support
• Track pricing changes and support communication with customers Program & Cross-Functional Coordination
• Coordinate internally with finance, legal, and business units to support commercial activities
• Support new product introduction (NPI) programs and ongoing customer projects
• Coordinate with engineering teams on customer requirements and timelines
• Track key milestones, risks, and follow-up actions Data Analysis & Market Insights
• Conduct data analysis and prepare reports on:
• Customer forecasts and demand trends
• Market conditions and industry developments
• Pricing dynamics and supply-demand changes
• Provide clear, actionable insights to support account planning and decision-making

Qualifications

• Bachelor's degree in business, Engineering, Supply Chain, or related field
• Minimum 2 years of experience in inside sales, sales operations, or customer support
• Experience in semiconductor, electronics, or high-tech industry preferred
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills Preferred Qualifications
• Experience supporting global customers (OEMs, ODMs, or EMS)
• Familiarity with semiconductor supply chain dynamics (lead times, allocation, pricing cycles)
• Experience with ERP/CRM systems (e.g., SAP, Oracle, Salesforce)
• Ability to manage multiple priorities in a fast-paced environment

Work Environment & Expectations

• Collaborative and supportive team environment with strong cross-functional engagement
• Opportunity to work with global teams across the U.S. and Asia
• Flexibility to support global time zones (occasional early evening meetings may be required)
• Well-suited for individuals who are proactive, detail-oriented, and take ownership of their work

Key Competencies

• Fluent in English (required), Bilingual is a plus
• Strong organizational and problem-solving skills
• Ability to communicate clearly and work effectively across teams
• Analytical mindset with the ability to interpret data and support decision-making