Golden Star Technology, Inc. (GST) - Cerritos, CAInside Sales RepresentativeGolden Star Technology (GST) is seeking a motivated, detail-oriented Inside Sales Representative to join our team in Cerritos, CA. This role is ideal for a customer-focused sales professional with experience in inside sales, sales support, account management, quoting, order processing, and customer relationship management. Position SummaryAs an Inside Sales Representative, you will play a key role in supporting customers and driving sales operations. Working closely with Account Managers, customers, vendors, and internal teams, you will help facilitate the quote-to-order process, ensure timely order fulfillment, and deliver a seamless customer experience. Success in this role requires strong communication skills, attention to detail, and the ability to manage multiple priorities with accuracy and professionalism.Key ResponsibilitiesPrepare customer quotes, proposals, pricing requests, and RFQsProcess purchase orders and support timely order fulfillmentFollow up on quotes, open orders, and customer inquiriesCoordinate with customers, vendors, distributors, and internal teams to meet requirementsTrack order status, delivery schedules, backlog reports, and open ordersSupport Account Managers and Field Sales Representatives with sales activitiesMaintain strong customer relationships through proactive communication and follow-upIdentify opportunities for upselling, cross-selling, and account growthAssist with product sourcing, procurement activities, and vendor communicationsMaintain accurate data within ERP, CRM, and sales management systemsResolve customer issues while ensuring a high level of customer satisfactionQualifications & Skills3-5 years of Inside Sales, Sales Support, Account Management, or Customer Service experienceExperience preparing customer quotes, RFQs, proposals, and processing purchase ordersStrong customer relationship, negotiation, and account support skillsProficiency with Microsoft Excel and ERP/CRM systemsExcellent written and verbal communication skillsHighly organized with strong attention to detail and the ability to manage multiple prioritiesSelf-motivated problem solver with a customer-focused mindsetExperience in technology sales, IT solutions, distribution, manufacturing, or related B2B environments preferredExperience with IT hardware, networking, cloud, cybersecurity, managed services, or AV solutions is a plusMilitary, government, or federal contracting experience is a plusIs This You?If you're a customer-focused professional who enjoys building relationships, solving problems, and contributing to a high-performing team, we encourage you to apply today.Compensation & BenefitsGST offers a comprehensive package designed to support your well‑being and long‑term success:Competitive salaryMedical, dental & vision insurance401(k) planPaid vacationAdditional company perks and employee programsAbout Golden Star Technology (GST)Founded in 1985 and headquartered in Cerritos, CA, Golden Star Technology (GST) is a leading provider of IT and AV solutions, serving businesses, enterprise organizations, educational institutions, and government agencies nationwide. Through strategic partnerships with industry-leading technology manufacturers, GST delivers innovative solutions, customized services, and exceptional customer support.Recognized by the Los Angeles Business Journal as one of LA's Best Places to Work for seven consecutive years, GST has also earned numerous industry awards and accolades for excellence, growth, innovation, and customer service. Our culture is rooted in teamwork, integrity, accountability, and professional growth.Learn more at: www.gstinc.com
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