Inside Sales & Administrative Coordinator

Location: Onsite

Schedule: Monday-Friday, 7:00 AM - 4:00 PM

Pay: $25.00-$27.00 per hour

Position Summary

The Inside Sales & Administrative Coordinator is responsible for supporting business growth through lead generation, customer outreach, CRM management, reporting, and administrative support. This role combines inside sales activities with operational and administrative responsibilities, requiring strong communication, organization, and technical skills. The ideal candidate is proactive, detail-oriented, and comfortable working with customers, sales data, and Microsoft Office applications.

Responsibilities

• Conduct outbound calls to prospective customers and follow up on inbound leads.
• Qualify opportunities and schedule appointments for sales representatives.
• Maintain accurate customer and prospect information within the CRM system.
• Track sales activities, follow-ups, and pipeline progression.
• Prepare customer presentations, proposals, and other sales support materials.
• Pull, compile, and distribute sales, customer, and operational reports.
• Generate and maintain reports using CRM and Microsoft Excel.
• Assist with data entry, record keeping, and document management.
• Coordinate meetings, calendars, and sales-related administrative activities.
• Communicate professionally with customers via phone, email, and other channels.
• Support sales and management teams with administrative and operational tasks.
• Ensure accuracy and completeness of customer records and business data.
• Utilize Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams, to support daily business operations.
• Assist with special projects and other duties as assigned.

Qualifications

• 2+ years of experience in inside sales, sales support, customer service, or administrative roles.
• Experience using CRM platforms such as Salesforce, HubSpot, Dynamics 365, or similar systems.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Strong data entry and reporting capabilities.
• Professional phone presence and customer service skills.
• Ability to work independently and as part of a team.
• High school diploma or equivalent required.
• Reliable, dependable, and committed to maintaining a high level of professionalism.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.