Sales Support Specialist

Waste Connections

Elk Grove Village, IL

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JOB DETAILS

SALARY

SKILLS

Analysis Skills, Bidding, Brokerage, Communication Skills, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, Inside Sales, Mathematics, Presentation/Verbal Skills, Process Development, Requirements Management, Revenue Growth, Sales, Sales Operations, Sales Pipeline, Sales Support, Time Management, Writing Skills

LOCATION

Elk Grove Village, IL

POSTED

7 days ago

Groot Industries , a Waste Connections Company, is hiring a motivated, detail-oriented Sales Support Specialist for our dynamic sales team in Elk Grove Village, IL.

The Sales Support Specialist plays a critical role in driving sales success by supporting broker relationships, managing the sales pipeline, and ensuring a seamless customer experience. The position serves as a key liaison between internal sales teams and external partners, helping to streamline processes, maintain accurate data, and deliver timely and high-quality service.

PayRate : $22.00/hr

Schedule : Monday through Friday, 8:00am – 4:30pm

Benefits : We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401(K), and more.

Duties & Responsibilities:

+ Respond promptly and professionally to phone and email inquiries from brokers, customers, and internal stakeholders.

+ Coordinate and support sales activity by working with the team to submit competitive bids for business, including gathering requirements and tracking outcomes.

+ Serve as the primary point of contact for broker-managed accounts, building strong relationships and ensuring consistent communication.

+ Maintain and actively manage the sales pipeline, ensuring opportunities are tracked, updated, and progressed efficiently.

+ Perform accurate data entry, lead tracking, and reporting within CRM systems to support sales activity.

Job Qualifications

+ 1+ year of experience in a sales, customer support, or sales operations role

+ Strong data entry skills with a high level of accuracy and attention to detail

+ Solid math and analytical skills

+ Excellent verbal and written communication skills

+ Self-motivated, dependable, and able to work both independently and as part of a team

_Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._

About the Company

Waste Connections

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