Inside Sales Associate

Reports To: Inside Sales ManagerDirect Reports: NoneFLSA Status: Full-time, hourly, non-exemptApplication Deadline: Rolling DeadlineStart Date: January 4, 2027Work Location: Metairie, LA

Our Mission and Your ImpactThe New Orleans Saints and Pelicans proudly represent both the NFL and NBA, using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values-community, teamwork, celebrating individuality, people first, integrity, and excellence-we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.

Position SummaryThe New Orleans Saints and New Orleans Pelicans Associate Program is a ten-month intern-level program that exposes entry-level candidates to the business side of sports. These positions work across both the NFL and NBA seasons, and work full-time hours in various departments within our organization.This is a 10-month, full-time, paid position based in New Orleans, LA, as part of our Associate Program beginning on January 4, 2027.

Please only apply to the positions that best align with your experience, skills, and areas of interest.

What You'll Be Doing:Inside Sales Associates are responsible for selling a wide range of ticket packages for both the New Orleans Pelicans (NBA) and the New Orleans Saints (NFL). Products range from season tickets, luxury suites, group plans and possible sponsorship sales. This is a sales development program. Throughout this entry level program our focus will be centered around training and development as we are committed to crafting the sport industries next class of top level sales professionals.

Generate revenue by cold calling individuals and companies to set up face-to-face appointments and finalize sales of Saints Suites, Pelicans Suites, Season Tickets, Partial Season Tickets, Group Tickets, and Mini PackagesAbility to work as a collaborative groupComplete at least 100 outbound phone calls per day with the goal of establishing a face to face appointments at the Ochsner Sports Performance CenterMeet and exceed weekly and monthly sales goals that are built by the teamProvide excellent customer service by ensuring prompt and thorough responses for all inbound and outbound communicationOutstanding interpersonal and time management skills with the ability to multitask and execute in a timely mannerProfessionally aggressive and competitive approach to the selling processBalance customer interaction using Microsoft Dynamics CRMRun available ticket inventory using SRO Ticketing SystemOther duties as assigned by the Inside Sales Manager

What You'll Bring:

Bachelor's degree preferredPositive, solutions-oriented mindset and willingness to learnAvailability to work nights, weekends, and holidays as dictated by games and the NBA and NFL schedules

Attend 75% of both Pelicans & Saints Home games to ensure phenomenal customer service to all clients and fansMust have solid knowledge of the NBA, statistics and basketball terminology in order to effectively perform dutiesPossess an exceptional work ethic, a strong desire to succeed, and a professional demeanorStrong written, verbal, and interpersonal communication skillsAttention to detail and accuracy in workBasic proficiency with Microsoft Office or relevant softwareAbility to learn new tools and systems quicklyEnthusiastic team player who enjoys working with others to achieve shared goalsTime management and ability to meet deadlines

All Candidates Should Have:

Commitment to community and a people-first mindsetStrong teamwork and collaboration skillsAbility to celebrate individuality and value diverse perspectivesHigh integrity and a proactive, solutions-oriented "winning" mindsetFlexibility to work nights, weekends, and holidays as dictated by games and the NFL and NBA schedulesMust live in, or be willing to relocate to, New Orleans or the surrounding areas

What We Offer:

Medical Insurance Options401K Program with Company ContributionPaid HolidaysWellness Program and Gym MembershipRelocation Reimbursement if applicable