Inside Sales Associate

Overview

Join our dynamic team as we expand our reach and impact in the industry! This role is pivotal in growing our customer base and generating opportunities for high-performance solutions, including custom components, printed electronics, and user interface technologies. As a proactive communicator and strategic researcher, you will be the first impression of our brand, setting the stage for successful client relationships.

Job Responsibilities

• Engage with potential clients through outbound calls and follow-ups.
• Qualify leads from a variety of sources, including events, campaigns, and online inquiries.
• Maintain and update accurate records in our CRM system.
• Utilize digital tools to research and identify target prospects.
• Schedule meetings and provide detailed lead context to the sales team.
• Track outreach metrics and conversion rates of appointments.
• Collaborate with sales and marketing teams to refine strategies.
• Share valuable prospect insights to enhance messaging and campaigns.
• Represent the company professionally in all interactions.
• Support CRM maintenance, event follow-ups, and special outreach initiatives.
• Assist with additional sales-related tasks as needed.

Qualifications

• Preferred: Associate's or bachelor's degree in Business, Marketing, or a related field.
• Minimum: High school diploma/GED with 1–2 years of experience in sales, customer service, or telemarketing.
• Comfortable with metrics, CRM dashboards, and lead qualification processes.
• Proficiency in Microsoft Excel and Word, with experience using CRM systems.
• Strong verbal and written communication skills.
• Confidence in cold calling and handling objections.
• Organized and efficient in fast-paced environments.
• Familiarity with B2B sales; experience in the manufacturing or technical industry is a plus.
• Ability to communicate product value and technical information clearly.
• Logical thinker with sound judgment in aligning customer needs with solutions.
• Ability to read financial/operational instructions and write concise correspondence.

Work Environment

• Remote, work from home, with some travel to Perry, NY for training.
• Applicants must be currently authorized to work in the United States on a full-time, permanent basis.
• Enjoy a competitive salary range of $45,000 - $50,000 base pay, plus full benefits including Health, Dental, Vision, 401K, and PTO.

Apply now to become part of a team dedicated to delivering outstanding service and contributing to the financial success of our organization, clients, and employees! 
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Equal Employment Opportunity Statement 
Emerge is committed to fair and equitable employment practices and to providing equal opportunities to all employees and applicants. Employment decisions are based on qualifications, merit, performance, and business needs, in compliance with applicable local laws and regulations.