Inside Sales Coordinator

Who We Are:
Since 1963, A&H Equipment Co. has been the leading provider of municipal, truck and environmental solutions in Pennsylvania, West Virginia, and now in Ohio.

Role Overview:
A&Hisseekingamotivatedanddetail-oriented Inside Sales Coordinator tojoinour sales team. The Inside Sales Coordinator will act as the link between our field Territory Sales Managers, our internal service/parts departments, and our manufacturing partners. This role will be responsible for the end-to-end administration of equipment orders – from initial CRM entry and procurement in CDK to final invoicing and delivery tracking.

This is a onsite role, but must be based within 50 miles of our Zelienople (Pittsburgh), PA location.

Essential Responsibilities:

• Partner closely with Territory Sales Managers to maintain, audit, and coordinate customer data and pipeline stages within the corporate CRM.
• Process and place equipment orders immediately upon official submission and approval through the CRM.
• Generate precise, line-item Purchase Orders within the CDK Dealership Management System for equipment, chassis, and attachment procurement.
• Create, assign, and track unique internal stock numbers for all incoming equipment to maintain rigorous inventory control.
• Handle the final financial administrative steps by invoicing customers and formally closing out completed orders within CDK upon delivery.
• Coordinate and track the status of all pending equipment builds and shipments, maintaining an up-to-date master log of order lifecycles.
• Monitor long-lead orders proactively; specifically, at 90 days out from Federal Signal orders, generate and distribute official Sales Acknowledgements to the designated salesperson and department.
• Update and maintain monthly sales projections and distribute Weekly Build Target Updates to leadership to ensure clear operational visibility.
• During the designated month of sale, package and transmit all critical unit information (including stock numbers and pre-delivery inspection [PDI] requirements) to the prospective branch service departments to schedule prep work.
• Assist the sales team with municipal bids, cooperative purchasing paperwork (e.g., Sourcewell, COSTARS), contract compliance documentation, and general administrative tasks.

Education and Experience Requirements:

• High School Diploma or equivalent required; associate or bachelor’s degree in business administration, logistics, or a related field preferred.
• 2+ years of experience in an inside sales coordination, sales operations, or heavy administrative role.
• Prior experience working within a heavy equipment dealership, automotive dealership, or industrial distribution environment highly preferred.
• Prior experience utilizing CDK (or a similar major Dealership Management System) and corporate CRM platforms highly preferred.
• Exceptional data entry accuracy with a proven ability to catch discrepancies in complex equipment configurations or multi-page purchase orders.

The base salary range for this position is $50,000-$60,000, depending on fitness and relevant experience.