Inside Sales / Customer Service RepresentativeLocation: Apopka, FL 32703 Construction Unlimited is one of Central Florida’s fastest-growing roofing and exterior remodeling companies. We lead with a repair-first mindset and a culture built on RISE-Resilience, Integrity, Service, Excellence. Our Inside Sales team is the first connection homeowners have with us, and the way you communicate sets the tone for the entire experience. This role is for someone who listens deeply, asks thoughtful questions, and guides homeowners toward the service that fits their needs whether that’s a repair, replacement, or rejuvenation. You’ll also personally close deals over the phone, creating opportunities and revenue through strong communication and trust-building. What You’ll Do - Answer inbound calls, online inquiries, and warm leads. - Make outbound follow-ups to estimates, warm leads, and nurture opportunities - Have natural, curiosity-based conversations to uncover homeowner needs. - Close deals over the phone when the homeowner is ready. - Set qualified appointments for Account Managers. - Maintain accurate notes and updates in ServiceTitan. - Hit daily activity metrics for calls, texts, and follow-ups. - Support field teams with clear appointment handoffs. - Maintain fast response time and high booking rate. What You Bring - Strong communication skills and confidence on the phone. - Curiosity-driven approach to conversations. - Calm, service-first mindset. - Comfort with CRM systems and workflow tools. - Experience in inside sales or customer service is a plus. - Coachability and desire to grow. Why Join Us
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