Inside Sales Engineer - Level II (Data Center)

Air Treatment Corporation

Brea, CA

JOB DETAILS
SALARY
$85,000–$110,000 Per Hour
SKILLS
Claims Processing, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Document Management, Documentation Plan, Equipment Selection, Inside Sales, Maintenance Services, Network Operations Center, Order Management, Order Processing, Organizational Skills, Price Quotes, Pricing, Product Documentation, Project Close-Out, Project Planning, Project/Program Management, Sales, Sales/Support Engineering (SE), Shipping/Receiving, Team Player
LOCATION
Brea, CA
POSTED
Today
Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high–quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members. Job Summary: Inside Sales Engineer – Level II acts as a liaison between internal customers, and manufacturers. Constant communication is required to provide general information, service, maintenance, and repair updates related to the different stages of the product/project. Job Code: Administrative/Sales Location: Brea, CA Salary: Non-Exempt/Hourly Estimated Pay: $85k - $110k Duties / Responsibilities: Pre-Bid Duties: • Review bid calendars from customers. • Identify project opportunities to bid. • Perform takeoff – including interfacing with customer as necessary to collect relevant bid documents, plans, and specifications. • Use multiple factory software tools to create equipment selections, performance data and specifications. • Generate quote letters and price summaries based on customer requests and/or project plans and specifications. • Communicate with factories for special options and pricing. • Update and manage bid documents and quote requests in ATC CRM. Project Management Duties: • Create submittal documents for various products. • Work with sales engineers to gain approval for submittals. • Enter orders to factories. • Enter stock orders in ATC CRM. • Relay shipping information between factory and customer. • Interact with credit team and CRM coordinators as necessary. • Track orders/shipments as necessary. • Coordinate equipment startup requirements with ATC Service department. • Assemble project closeout documents. • Process warranty claims with manufacturers. • Process and track RMAs with customers and manufacturers. • Update and manage orders in ATC CRM. Additional Duties: • Provide engineering support as needed. • Attend jobsite and/or customer visits to assist sales engineers. • Attend in-house factory training, ATC trainings, factory/webinar and online trainings. • Train fellow ISEs upon attending factory training sessions. • Be knowledgeable of locations for factory literature and technical resources. • Keep current with factory software versions. • Assist and direct customers with requests. • Demonstrate a working knowledge of ISE Level 1 skillset, as well as knowledge of factory resources and proper engagement of their assistance. Compensation details: 85000-110000 Yearly Salary PI672dae535573-25448-410271165c143e31-5e48-4549-b638-05792d185386

About the Company

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Air Treatment Corporation