Inside Sales Engineer

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Founded in 1966, Badger Alloys has transformed from a classic sand foundry into a modern full-service casting manufacturing group that encompasses an airset foundry, dedicated pattern facility, complete machine shop, on-site engineers and state-of-the-art rapid response technologies. As a family-owned business our philosophy is simple: Take care of people and do the right thing. Founder Leslie Cowen established that foundation more than 50 years ago and it guides the company today. In 1997, current President and CEO Robert Cowen, Leslie’s son, became the company’s leader. Many family members, including those in the family’s third generation, are also active in the company. We consider each and every employee part of the Badger Alloys family and an integral part of our success.

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Job Summary

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The Inside Sales Engineer will support our valued customers by effectively communicating product information, managing sales processes, and delivering exceptional customer service.

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Essential Duties and Responsibilities

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·        Walk the process to understand the routing steps of a sand casting.

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·        Recognize the design, functionality, and cost benefits of common tooling options.

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·        Interact with customers in person, via telephone, and email. 

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·        Coordinate customer visits. 

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·        Receive and respond to customer Request for Quotation packages. 

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·        Read and interpret customer drawings, 3D models, quality specifications, and testing requirements.  

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·        Work with sales, engineering, quality, and production teams to ensure that projects are a fit for the business.

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·        Develop in-depth knowledge of production processes and provide assessment of product manufacturability.

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·        Estimate production costs, determine selling prices, analyze actual cost results. 

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·        Prepare, send, and follow-up on customer quotations.

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·        Review customer purchase orders for alignment with quotation.  

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·        Identify and address discrepancies, risks, or issues in specification, pricing, and contract terms.

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·        Assist in the documentation of standard practices and participate in improvement initiatives.

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·        Set annual personal and professional development goals, document progress.

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·        Perform all other duties, as requested.

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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requisites are representative of the knowledge, skills, abilities, and physical demands that are required. Badger Alloys is an Equal Opportunity Employer and compliant with ADA regulations, and, as such, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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Education and Experience

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·        A bachelor’s degree in engineering, industrial manufacturing, material sciences, or equivalent experience is required.

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Language Skills

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Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and

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the general public.

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Mathematical Skills

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Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

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Reasoning Ability

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Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

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Computer Skills

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Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

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Planning/Organization

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Ability to handle multiple tasks simultaneously.

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Physical Demands

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The requirements of the job are light physical activity, performing non-strenuous daily activities of an administrative nature. Periods of prolonged sitting, while performing job duties, are common, but employees may be required to stand and walk. The employee is regularly required to talk or listen. Specific vision abilities required by this job include close vision, and ability to adjust focus.

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Working Conditions

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While performing the duties of this job, the employee will work in a well-lit, heated and/or air-conditioned indoor office/shop environment with adequate ventilation. The employee may be exposed to moderate or loud noise while in the shop environment, typical of a manufacturing facility.

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Normal Work Schedule/Hours

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Onsite - Monday - Friday, 8:00 am - 5:00 pm

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Travel

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Possibility of overnight travel, up to 10%

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