At Movex USA, we’re part of a global manufacturing group (Movex SpA, based in Italy) that designs and produces high-quality modular conveyor belts and components used in industries ranging from food processing to logistics. Our products keep production lines moving efficiently—and our team is just as important as the equipment we build.
We’re looking for a Inside Sales / Customer Service Representative who enjoys solving problems, supporting customers, and being part of a collaborative, fast-paced environment.
Position Overview As an Inside Sales / Customer Service Representative, you’ll be a key point of contact for our customers—helping them get the information, support, and solutions they need to keep their operations running smoothly. You’ll work closely with sales, operations, and our global team, gaining hands-on knowledge of our products and industry along the way.
What You’ll Do
Respond to customer inquiries via phone, email, and chat with professionalism and urgency
Provide clear, accurate information about Movex products and services
Troubleshoot and resolve customer issues, ensuring a positive experience
Document customer interactions and maintain organized records
Collaborate with internal teams to deliver timely and effective solutions
What We’re Looking For
Associate’s degree or higher
1–3 years of relevant experience (customer service or related field)
Strong attention to detail and organizational skills
Positive, team-oriented mindset with a willingness to learn
Comfort with basic computer systems (SAP experience is a plus)
Experience in a manufacturing or industrial environment is helpful, but not required
What We Offer
Hands-on training and product education
Competitive compensation
Medical, dental, and vision insurance
401(k) plan
Opportunities for career growth within a global organization
A supportive, team-driven work environment
Numbers & Facts
Location
Charlotte, NC
Job Type
Full-time
Skills
Computer Systemsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Food and Beverage Industryunmatched
Health Insuranceunmatched
Identify Issuesunmatched
Inside Salesunmatched
Logisticsunmatched
Manufacturingunmatched
Organizational Skillsunmatched
Record Keepingunmatched
Resolve Customer Issuesunmatched
SAPunmatched
Sales Operationsunmatched
Team Playerunmatched
Time Managementunmatched
Training/Teachingunmatched
Vision Planunmatched
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