Inside Sales Intern

Job Summary:

The Inside Sales Intern will support the GDUSMS Direct Sales team by assisting with connectivity customer migrations, strengthening sales operational workflows, and improving collections coordination between Sales and Accounts Payable. This role provides hands-on experience across the sales cycle, operational processes, and cross-functional collaboration with Finance, Customer Operations, and the Sales organization.

Job Duties:

• Support small connectivity customer migrations by tracking timelines, statuses, and risks
• Coordinate with Sales, Customer Operations, and customers to ensure smooth transitions
• Maintain migration documentation and prepare weekly updates
• Assist in sales processes and operational workflows, including documentation and process improvements
• Help streamline routine sales processes and identify efficiency opportunities
• Support collections efforts in collaboration with Finance and Accounts Payable
• Track overdue invoices, payments, and customer communications
• Escalate issues as needed and help improve coordination to reduce revenue delays

Job Specifications:

• Work performed in an office environment
• No travel required

Qualifications and Skills:

• Currently pursuing a Bachelor's degree in one of the following:

• Business Administration

• Sales / Marketing

• Operations / Supply Chain

• Information Systems / MIS

• Other related fields connected to Sales Operations

• Exceptional communication, customer-facing, and problem-solving skills

• Highly organized with strong attention to detail

• Ability to manage multiple tasks simultaneously

• Comfortable working cross-functionally in a fast-paced, technology-driven environment

• Proficiency in Microsoft Office 365 (Excel, Outlook, PowerPoint, Teams)

Highly Desired (Not Required):

• Strong analytical and organizational abilities
• Experience working with structured data
• Strong written and verbal communication skills

Soft Skills:

• Proactive and self-motivated
• Collaborative and team-oriented
• Customer-centric mindset
• Eager to learn and open to feedback

Plan for First 30-60-90 Days:

30 Days:

• Learn G+D sales and customer operations processes
• Receive training on customer onboarding and migration support
• Begin supporting migration tracking and basic workflow tasks
• Understand Accounts Payable collections processes and begin simple follow-ups

60 Days:

• Independently assist with customer migration updates
• Support operational process documentation
• Assist in collections workflows and tracking

90 Days:

• Take ownership of migration tracking and weekly reporting
• Coordinate collections follow-ups with Sales and Accounts Payable
• Identify at least one efficiency improvement opportunity within sales operations

The pay for this internship is $20.00/hr. The position is considered temporary and is not eligible for company provided benefits.