Inside Sales Manager

Synerfac Technical Staffing

Butler, IN

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JOB DETAILS

SKILLS

Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, Demand Forecasting/Planning, Detail Oriented, Develop and Maintain Customers, Documentation, Establish Priorities, Field Sales, Identify Issues, Inside Sales, Inventory Management, Leadership, Manufacturing, Mentoring, Microsoft Excel, Microsoft Outlook, Multitasking, Onboarding, Operational Support, Organizational Skills, People Management, Performance Reviews, Problem Solving Skills, Procurement Management, Sales, Sales Management, Sales Support, Steel Industry, Team Lead/Manager, Telephone Skills, Time Management

LOCATION

Butler, IN

POSTED

5 days ago

Job Opportunity: Butler Indiana

Our client is looking to hire an inside sales manager for their team! Our client is a leading service center in providing steel products and services like blanking, slitting, and toll processing to various industries!

The inside sales manager would be responsible for leading, managing, and supporting the inside sales department.

Qualified candidates would have experience at least 3 year of experience with managing an inside sales team, and a manufacturing background.

Job Responsibilities:

- Lead, manage, and support the Inside Sales Department
- Conduct annual performance reviews
- Participate in hiring and onboarding processes
- Train and mentor inside sales and support staff
- Provide guidance and support for daily operational questions
- Serve as a liaison between sales and other internal departments
- Manage and maintain key customer accounts
- Build strong customer relationships through effective communication
- Assess customer needs and provide appropriate solutions
- Forecast demand and troubleshoot customer concerns
- Oversee inventory management related to customer requirements
- Coordinate closely with outside sales representatives
- Prepare and process documentation to ensure smooth workflow between departments

Job Qualifications

- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
- Professional and courteous customer service skills via phone and email
- Ability to multitask and prioritize effectively
- Self-motivated with the ability to work independently
- Steel industry experience preferred, but not required
- Quick learner with strong problem-solving abilities
- Adaptable and flexible in a dynamic work environment
- Proven ability to lead and coordinate team activities across departments, including sales, production, shipping, purchasing, and management
- Proficiency in Microsoft Excel and Outlook

About the Company

Synerfac Technical Staffing

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