Inside Sales Manager

Inside Sales Manager

J2 Resources is a premier supplier of pipe, valves, fittings and engineered products to critical energy and industrial markets including refining, petrochemical transport, and chemical processing. With offices across the Midwest and Gulf coast regions, our team of experts excels at helping customers select the right products for their unique applications and create innovative supply chain solutions that streamline their operations, reduce costs, and boost efficiency.

J2 Resources recently joined the Harrington family of companies, making it part of the country's leading provider of process control solutions. This strategic move expands our capabilities, allowing J2 to offer a wider array of solutions to our clients across a broad range of industries. Being part of the national Harrington family also offers our employees enhanced career mobility and new opportunities to learn and grow.

Responsibilities:

• Supervise and lead the inside sales team, providing coaching, training, performance feedback, and development.
• Partners with the Branch Manager to manage staffing levels, load leveling, and participate in hiring decisions to support branch growth.
• Drive sales growth by developing new customer relationships and cultivating existing accounts.
• Assist senior management in developing and executing sales strategies to drive branch revenue, increase market share, and enhance customer relationships.
• Monitor daily sales metrics and key performance indicators (KPIs) to ensure targets are met or exceeded and identify opportunities for improvement.
• Prepare regular reports on sales performance, financial analysis, sales pipeline, customer feedback, operational status, and competitive trends.
• Ensure efficient collaboration between sales, warehouse, operations, shipping and receiving, and customer service to ensure accurate order processing, inventory management, and delivery schedules.
• Cultivate strong relationships with key customers, vendors, and business partners.
• Identify new business opportunities and support outside sales efforts as needed.
• Ensure compliance with company policies, safety standards, and industry regulations.
• Maintain ERP to support transparency and real-time tracking in NetSuite.

• Increase personal knowledge and expertise in business acumen, appropriate technology, and industry product knowledge.
• Performs semi-routine duties where judgment is required when communicating with customers, sales representatives, and inter-company personnel. Work is performed under defined and uniform procedures.

Qualifications:

• Bachelor's degree in business, sales, or related field preferred; or equivalent work experience.
• 5+ years of experience in Inside Sales, preferably within the warehouse and distribution related industry.
• At least 2 years of experience in managing a sales team with proven leadership skills.
• Proficiency in CRM systems, Microsoft Office Suite, and ERP systems (NetSuite).
• Strong problem-solving and leadership skills and ability to adapt to changing circumstances.
• The ability to collaborate with all levels of company staff.
• Ability to provide effective feedback.

J2 Resources, a Harrington company provides an outstanding benefits package, designed to support our employees' health, financial wellness, and work-life balance, with options that go above and beyond standard offerings!

Insurance:

• Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
• Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
• FSAs: Flexible spending options for health and dependent care expenses.
• Dental: Comprehensive, including orthodontic care for both children and adults
• Vision: Includes discounts on Lasik.
• Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
• Life Insurance and AD&D: Company paid life and AD&D coverage
• Long Term Disability: Company paid LTD program
• Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
• Employee Assistance Program: Professional support for employees during critical times.
• Disability: Options for both short- and long-term coverage.

Retirement:

• 401(K) & Roth: 100% company match on the first 3%, plus 0.5 match on the 4th and 5th%

Work/Life Balance:

• Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
• Holidays: 7 paid holidays, including the day after Thanksgiving.
• Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.

Harrington continuously seeks new ways to enhance benefits to help our employees thrive in every area of their lives.

Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.