Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Detail Oriented, Distribution Channel, Distribution Control, Exceeded Sales Goal, Facilities Management, Field Sales, Forecasting, Hydraulic Engineering, IBM AS-400 Server, Inside Sales, Interpersonal Skills, Logistics, Mainframe Computer, Maintenance Services, Microsoft Office, Motion Control, Organizational Skills, People Management, Physical Security, Presentation/Verbal Skills, Sales, Sales Management, Sales Support, Team Player, Technical Support, Typing, Writing Skills
Inside Sales Manager
Orange, CA
Berendsen Fluid Power is one of North America’s largest distributors of hydraulic and pneumatic products and services. We have one of the largest dedicated field sales forces in both the hydraulics and pneumatics industries with locations across the US and Canada.
We are seeking an Inside Sales Manager for our Orange, CA branch. Candidates should have previous management experience, customer service and/or inside sales experience, mechanical aptitude, ability to learn quickly, computer literacy, self-motivation, excellent communication skills, attention to detail and the ability to work in a fast-paced environment. Experience using Microsoft Office along with familiarity using AS400 systems, would be an asset. Previous inside sales and knowledge of fluid power and motion control and distribution is strongly preferred.
Essential duties and responsibilities
- Provide direct supervision of all Inside Sales Representatives and branch support personnel such as repair technicians, coordinators, etc.
- Manage and participate in Outcall Programs and quote follow ups.
- Plan and direct day-to-day activities related to the Inside Sales functions.
- Secure authorizations to hire, and working with the Corporate Recruiter, recruit qualify, select and train ISR and branch support personnel.
- Provide technical and systems assistance to branch personnel as needed.
- Work closely and as a team with Field Sales personnel on all issues relating to customers.
- Provide oversight and management of physical facility, security of assets, including local inventory and proprietary information.
- Schedule and participate in regular customer sales calls with ISR, Field Sales Reps and Field Sales Managers.
- Meet or exceed company forecasts and targets.
- Other duties as assigned.
Qualifications
- Requires minimum three years of supervisory experience in applied technology, distribution or a closely related inside sales organization.
- Product knowledge (technical and applications)
- Must work on own initiative with minimal supervision, in concert with and supportive of Sales, Logistics and Operations personnel.
- Must have strong interpersonal, verbal and written communications skills.
- Sound mainframe background including keyboarding skills, data entry, and working with Microsoft Office.
What Berendsen can offer to you
- Comprehensive benefits package including medical, dental and vison; both a PPO and high-deductible plan with company matching Health Savings Account options
- Life and disability insurance programs
- Supplemental accident, hospitalization and critical illness plans
- Company matching 401k (50% up to 8%)
- Paid holiday, floating holidays, vacation and sick time off