Automation Systems, Compensation and Benefits, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Employee Benefits, Field Sales, High School Diploma, Industrial Development, Inside Sales, Inventory Planning, Manufacturing/Industrial Processes, Physical Demands, Post-Sales, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Process Control Engineering, Process Development, Product Support, Product/Service Launch, Proposal Writing, Sales, Sales Support, Sales Tools, Salesforce.com, Service Delivery, Team Player, Technical Leadership, Technical Writing, Writing Skills
Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an Inside Sales to join our team.
Inside Sales Essential Duties and Responsibilities:
- Provide technical guidance to the sales team and customers throughout the sales process. Understand customer requirements and recommend appropriate solutions
- Develop a basic understanding of our products or services, including their technical specifications, features, and benefits
- Create quotes, proposals, and/or technical documentation for customers. Ensure quote is accurate with customer request
- Engage with customers via phone, email, and online meetings to address their technical inquiries, and offer pre-sales and post-sales product support. Build strong relationships with customers to foster long-term partnerships
- Work closely with internal teams, including other business unit inside sales groups, outside sales, inventory planning, and customer support, to coordinate activities and ensure a seamless customer experience
- Provide feedback to principal vendors based on customer requirements
- Stay updated on product enhancements and new releases, and ensure that sales team members are equipped with the latest information
Inside Sales Education and Experience:
- Bachelor's degree preferred. Associate's degree or high school diploma with equivalent work experience required
- Previous experience developing industrial quotations and job estimates
- Excellent presentation, verbal, and written skills and experience
- Experience with CRM software (e.g., Salesforce) and other sales productivity tools is a plus
Inside Sales Physical Requirements:
- Ability to work extended hours on a computer
Inside Sales Pay:
- Salary Range: $55,000 - 65,000
- Bonus Potential: 5%
The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.
Inside Sales Benefits: Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:
- Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
- 401K with 6% company match
- Employee Stock Ownership Plan (ESOP)
- Excellent health & wellness benefits
- Student debt & tuition reimbursement
- Referral bonus
Who We Are: Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer's performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.