Now Hiring: Inside Sales Associate

 Norwell, MA
 $22–$28/hour + Growth Opportunities
 Full-Time | Monday–Friday | 7:00 AM–3:30 PM
 Only 1 Saturday per Month (8:00 AM–12:00 PM)
️ No Saturday Hours During Summer Months

Join a Company Where Relationships Matter

For more than 70 years, Snow and Jones, Inc. has been a trusted name in plumbing and heating distribution throughout the South Shore and Cape Cod. As a family-owned company, we've built our reputation on exceptional customer service, industry expertise, and treating our employees like family.

We're looking for an energetic, customer-focused Inside Sales Associate to join our Norwell team. Whether you have experience in plumbing, HVAC, construction supply, or wholesale distribution—or you're mechanically inclined and eager to learn—we want to hear from you.

This is more than a counter sales position. It's an opportunity to build a long-term career with a stable, growing company that invests in its people.

What You'll Do

As the first point of contact for many of our customers, you'll play a key role in delivering exceptional service and helping contractors, homeowners, and business partners find the right solutions.

Responsibilities Include:

• Assisting walk-in and phone customers with product selection, pricing, and order placement
• Building strong customer relationships through outstanding service and product knowledge
• Identifying opportunities to upsell and recommend additional products that meet customer needs
• Collaborating with Branch Management, Outside Sales, and Manufacturer Representatives to support customer success
• Pulling, verifying, and preparing customer orders accurately and efficiently
• Maintaining organized inventory and helping keep products properly stocked
• Working closely with warehouse and branch teams to support daily operations
• Participating in ongoing product and industry training to expand your expertise
• Contributing to a clean, safe, and professional branch environment

What We're Looking For

Preferred Qualifications:

• Customer service, sales, counter sales, or wholesale distribution experience
• Plumbing, HVAC, construction, mechanical, or building supply knowledge preferred
• Strong communication and relationship-building skills
• Positive attitude and team-oriented mindset
• Ability to multitask in a fast-paced environment
• Dependable, organized, and eager to learn
• Ability to lift up to 25 pounds as needed

Why Join Snow and Jones?

We believe great employees deserve great benefits and opportunities.

What We Offer:

Competitive pay: $22–$28/hour based on experience

Health and dental insurance

401(k) with company match

Paid vacation and personal time

Ongoing training and professional development

Opportunities for advancement within a growing company

Family-oriented culture with supportive leadership

Stable, established company with over 70 years of success

Build Your Future With Us

If you enjoy helping customers, learning new products, and working alongside a knowledgeable team, we'd love to meet you.

Apply today and discover why so many employees build long-term careers at Snow and Jones.