Inside Sales Operations

About Us:

At STEGO, we protect mission-critical applications from environmental challenges. Our products are integral to various industries, ensuring operational continuity. We value our team members, promoting a culture that balances quality of life with professional excellence.

Our core values are:

• Honesty and Integrity: Always do the right thing
• Exceptional Customer Service: Exceed expectations every time
• Team First: Foster a collaborative and supportive environment
• Flexibility: Adapt to meet the evolving needs of our clients

The Role:

STEGO is seeking an Inside Sales Operations professional to join the team onsite in Kennesaw, Georgia.

Key Responsibilities:

• Support 5-6 sales managers with quotes, order processing, and customer follow-ups.
• Respond to customer inquiries via phone and email in a timely manner.
• Prepare and send price quotations, lead time estimates, and product information. 
• Regular collaboration with sales and marketing to develop cold-calling/emailing list for prospecting and lead generation
• Proactively reach out to potential customers who have not previously expressed interest in our products or services.
• Nurture relationships with prospects who have shown interest in our offerings.
• Track and manage sales activities and opportunities in our CRM system in collaboration with regional sales managers
• Enter and track orders in the ERP.
• Maintain organized records of customer interactions and documentation.
• Help troubleshoot basic product or order issues, escalating if needed. 
• Build positive relationships with customers and internal teams. 

Qualifications:

• 2+ years of experience in inside sales or customer service (preferably in a technical or B2B environment).
• Strong communication skills, both written and verbal.
• Comfortable supporting multiple team members and managing shifting priorities.
• High attention to detail and ability to stay organized.
• Experience with ERP or CRM systems such as NetSuite, Salesforce or similar.
• Self-motivated, dependable, and customer-focused.
• Proficiency in Microsoft Suite 

Why Join Us?

• Competitive salary and benefits package.
  • Base pay of $55,000-$60,000 with a variable commission plan.
• Opportunity to work in a dynamic and collaborative environment.
• Professional development and growth opportunities.