Inside Sales & Product Coordinator

Tru Vue Inc.

Apogee Enterprises, Inc. (NASDAQ: APOG), was founded in 1949 and is headquartered in Minneapolis, MN. Apogee is a growing, profitable company with annual revenues approaching $1.5 billion. We provide distinctive metal and glass solutions for enclosing commercial buildings, and glass and acrylic solutions for picture framing and display applications. To learn more visit: www.apog.com.

The Apogee Performance Surfaces segment has grown from $100M to $200M in revenue through a recent acquisition. Our brands in the Performance Surfaces portfolio develop and manufacture high-performance coated materials for a variety of applications, including wall décor, museums, graphic design, architectural interiors, digital display, and industrial flooring markets. We are the global leader in anti-reflective, conservation grade electrostatic dissipative, high-definition, and abrasion resistance coatings, that provide protection, innovative designs, and exceptional durability.

Position Summary

The Inside Sales & Product Coordinator is a hybrid role designed to bridge the gap between product management and revenue growth. This position balances process-oriented coordination with active commercial contribution toward defined sales targets. Additionally, they drive the New Product Introduction (NPI) process by tracking commercial milestones to ensure a seamless transition from product development to market launch.

This position serves as the primary commercial point of contact for assigned accounts, owning relationship management, performance updates, and issue resolution. Customer Service retains responsibilities for order entry, logistics coordination, and transactional execution.

The role serves as a central point of coordination between Sales, Product, Operations, and Supply Chain to ensure commercial readiness and disciplined execution.

Responsibilities

• Inside Sales & Revenue Generation

• Manage and grow a defined book of business

• Proactively identify upsell, cross-sell, and new opportunity growth within existing accounts

• Generate and follow up on quotes to drive order conversion

• Support outbound prospecting initiatives within assigned segments

• Achieve defined monthly, quarterly, and annual sales objectives

• Maintain CRM accuracy and pipeline visibility

• Support field sales with account development activities

• Product Coordination & Operational Support

• Coordinate new product launches, pricing updates, and product transitions

• Serve as internal point of contact for product-related inquiries

• Monitor order flow to ensure alignment with customer expectations

• Assist in resolving product, supply, or service issues

• Maintain product documentation, data sheets, and internal communications

• Support inventory alignment and forecasting as needed

• NPI Commercial Progression Support

• Support the New Product Introduction (NPI) process by updating and tracking defined commercial progression milestones

• Maintain visibility to key commercial stage-gates, including:

• Sample submissions and evaluations

• Quote issuance

• Customer qualification status

• First production orders and scale ups

• Provide regular updates on commercial readiness

• Coordinate cross-functional communication to ensure commercial objectives remain visible

• Escalate risks or delays impacting commercialization timelines

This role supports commercial accountability within NPI but does not own overall process governance.

• Cross-Functional Collaboration

• Partner with operations to ensure timely execution and delivery

• Work with supply chain to align availability with demand

• Coordinate with marketing on product promotions and campaigns

• Provide customer feedback to product and leadership teams

• Performance Metrics

• Revenue attainment vs. sales target

• Quote-to-order conversion rate

• Growth within assigned accounts

• CRM accuracy and pipeline management

• Accuracy and timeliness of NPI commercial updates

• Customer satisfaction and response time

• Product launch execution effectiveness

Personal Attributes and Experience

• Bachelor's degree in Business, Marketing, Supply Chain, Operations, or related field preferred
• 3-5 years of experience in inside sales, sales operations, product coordination, or account management
• Experience in supporting revenue targets
• Exposure to new product launches (NPI) or product lifecycle coordination preferred
• Experience working cross-functionally with Sales, Product, Operations, and Supply Chain
• Proficiency with CRM systems, Excel, and ERP tools
• Commercially driven with strong sales and account growth focus
• Highly organized and detail-oriented with strong process discipline
• Effective communicator with strong customer and internal partnership skills
• Proactive problem-solver with the ability to manage multiple priorities
• Collaborative, accountable, and comfortable in a hybrid sales/coordination role

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Work Environment

This job is primarily performed in an office environment. The noise level in the office is generally moderate.

Pay Range

• $80,000-90,000

Our Benefits

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)

• Incentive Plans

• 401(k) with employer contribution and match

• Employee Stock Purchase Plan with employer match

• Paid Time Off (Vacation and Sick Time)

• Paid Holidays

• Tuition Reimbursement Program

• Employee Assistance Program (EAP)

• Wellness Program

• Training and Career Progression

Apogee and our brands are an Equal Opportunity Employer.