Job Summary: We are seeking an Inside Sales professional to join our team in the Atlanta area. The ideal candidate will be responsible for selling electrical products and solutions to customers primarily over the phone and through email, while serving as a technical liaison and manufacturer representative.
Qualifications:
High school diploma or equivalent; Bachelor's degree is a plus
Proven experience in inside sales, preferably in the product or technical product space. Switchgear is experience is a plus.
Excellent verbal and written communication skills with ability to clearly convey information and product details
Proficiency in CRM software and Microsoft Office Suite
Ability to work independently and as part of a team
Knowledge of electrical products and industry trends
Technical aptitude for interpreting technical drawings, schematics, and bills of material
Analytical skills to extract and synthesize relevant information from complex technical documentation
Responsibilities:
Reach out to potential customers to present electrical products and solutions
Respond to customer inquiries, provide quotes, and negotiate pricing
Maintain and update customer database in CRM software
Collaborate with the sales team to meet and exceed sales targets
Stay up-to-date on industry trends and new product offerings
Provide excellent customer service before and after the sale
Communicate clearly and effectively in both verbal conversations and written correspondence (emails, quotes, proposals)
Process orders, returns, etc
Handle customer concerns and complaints professionally
Review and analyze technical drawings, specifications, and bills of material to identify customer requirements and recommend appropriate solutions
Extract critical information from project documentation to ensure accurate product selection and pricing
Serve as the primary point of contact and inside sales representative for assigned manufacturers
Maintain ongoing relationships with manufacturer partners, serving as their internal advocate and liaison
Communicate new product launches, pricing updates, and strategic initiatives from manufacturers to internal sales team
Monitor and report on manufacturer performance, market positioning, and competitive landscape
Coordinate with manufacturers on training opportunities, promotional campaigns, and sales support materials
Additional Requirements:
This position is located in our Norcross, GA office
Ability to work in a fast-paced environment
Strong organizational skills and attention to detail
Willingness to learn and adapt to new technologies and processes
Comfortable with making outreach calls and handling objections
Strong work ethic and self-motivation
Ability to multitask between customer-facing activities and manufacturer relationship management
Strong problem-solving skills for translating technical requirements into viable product solutions
If you are a motivated individual with a passion for sales and thriving in a team environment, along with the technical acumen to support complex customer needs and manufacturer partnerships, we encourage you to apply for this position.