Inside Sales Professional
Classification
Non-Exempt
Job Summary
This individual will develop long-term partnerships with our customers to build win/win solutions within an assigned territory while promoting all aspects of Doggett in a professional manner.
Essential Functions - Promotes all aspects of Doggett to its current and prospective customers by assisting Sales Representatives with sales and services related to capital equipment solutions.
- Establishes, maintains, qualifies and nurtures business relationships with current customers in the assigned territory/market segment to generate new business for the organization’s products/services.
- Proactively manages assigned accounts employing disciplined outreach campaigns; acts as a first point of contact to enhance the customer experience.
- Maintains accurate customer account information and machine population within company specific software; develops and qualifies equipment and/or parts and service leads, forwarding to sales team as appropriate.
- Makes telephone calls and other forms of digital touch-points to existing and prospective customers; researches sources for developing prospective customers.
- Coordinates sales efforts with Sales Department and Sales Leadership.
- Follows all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conducts self in the presence of customers and community so as to present a professional image of Doggett Company, LLC.
- Proactively seeks and participates in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Participates in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
- Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Performs all other duties as assigned by management in a professional and efficient manner.
Qualifications - Prior sales experience and/or training preferred
- Solid understanding of local market conditions
- Knowledge of resale values of particular machinery a plus
- Strong communication and interpersonal skills required
- Excellent customer service skills
- Proficient in Microsoft Office
- Knowledge of company specific software
- Must possess a valid driver license
Travel Requirements
Ability to travel as needed
The Inside Sales Professional must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified. Doggett is an Equal Employment Opportunity Employer
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