Inside Sales & Project Coordinator

Job Summary

We are seeking a detail-oriented and proactive Inside Sales & Project Coordinator to support our sales and operations teams within a fast-paced industrial manufacturing environment. This role is responsible for preparing customer quotations, managing follow-ups, and coordinating project activities from order through completion.

The ideal candidate brings mid-level experience in industrial sales or manufacturing, strong organizational skills, and the ability to manage multiple priorities while maintaining a high level of customer service. This position plays a critical role in ensuring responsiveness to customers and smooth execution of internal processes.

Key Responsibilities

• Prepare and deliver accurate, timely customer quotations based on technical and commercial requirements
• Proactively follow up on open quotes and customer inquiries to drive conversion and maintain engagement
• Coordinate project activities between sales, engineering, production, and customers
• Track order status, timelines, and deliverables to ensure on-time execution
• Maintain CRM and internal systems with up-to-date customer and project information
• Assist the outside sales team with administrative and customer support needs
• Communicate effectively with customers regarding order status, updates, and issue resolution
• Identify process improvement opportunities to enhance efficiency and customer experience

Qualifications

• 3–7 years of experience in inside sales, sales support, or project coordination in an industrial or manufacturing environment
• Strong understanding of quoting processes, order management, and customer follow-up
• Excellent organizational and time management skills with attention to detail
• Ability to manage multiple projects and priorities simultaneously
• Strong written and verbal communication skills
• Proficiency in CRM (ideally HubSpot) systems and Microsoft Office (Excel, Word, Outlook)
• Experience working with technical products or engineered solutions preferred

Key Attributes

• Highly organized and dependable
• Customer-focused with a sense of urgency
• Team-oriented with strong cross-functional collaboration skills
• Self-starter who can anticipate needs and take initiative
• Comfortable working in a structured but evolving environment

Why Join Us

• Stable and growing company in the industrial/manufacturing sector
• Collaborative team environment with direct impact on customer success
• Opportunity to grow into expanded sales or operations roles