Communication Skills, Contact Management, Corporate Policies, Healthcare, High School Diploma, Inside Sales, Medical Assistance, Operations Processes, Promotional Programs, Revenue Growth, Sales
This employee increases revenue by responding to incoming and/or initiating outgoing customer inquiries; using company resources, policies, and procedures to provide complete, accurate data.
- Ensure patient contact is handled with accuracy and operational effectiveness
- Promote products, thoroughly explaining product and/or services, benefits, and assisting with facilitating physician communication as necessary
- Resolve customer concerns
- Record customer information by obtaining, entering, and verifying required data
- Provide customer follow-up as required
- Contribute to departmental objectives through tracked contact and sales results
#CC
- 1-2 years inside sales experience required
- Prior health care and/or medical experience preferred
- Must be able to type at least 25-30 wpm
Education:
- High school diploma or GED required
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled