Inside Sales Rep - Remote

Lincare

  • NASHVILLE, TN
  • 4 days ago
  • Remote
    Want to know if you’re a fit?
    Upload your resume and let our AI show you.

    Skills

    • Apple Macsunmatched
    • Broadbandunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Corporate Policiesunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Database Administrationunmatched
    • English Languageunmatched
    • Google Chrome Browserunmatched
    • Healthcareunmatched
    • Inside Salesunmatched
    • Medical Assistanceunmatched
    • Memory Hardwareunmatched
    • Microsoft Windows Operating Systemunmatched
    • Modemsunmatched
    • Network Routersunmatched
    • Operating Systemsunmatched
    • Operations Processesunmatched
    • Progress Reportsunmatched
    • Promotional Programsunmatched
    • Revenue Growthunmatched
    • Revenue/Sales Reportingunmatched
    • Salesunmatched
    • Sales Qualificationunmatched
    • Track Customer Issuesunmatched

    Description

    The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.

      • uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness

      JOB FUNCTIONS

        • Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
          • Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
            • Resolves customer concerns by providing appropriate information regarding products and services
              • Records customer information and maintains database by obtaining, entering, and verifying required data
                • Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
                  • Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
                    • Completes and ensures accurate validation of insurance benefits
                      • Provides customer followup as required
                        • Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results


                        Education

                          • High School Diploma or General Education Degree (GED) Required

                          Work Experience

                            • Inside sales Required
                              • Computer, data-entry Required

                              Knowledge, Skills, and Abilities

                                • Must have excellent telephone customer service
                                  • Must be computer literate
                                    • English -- oral and written
                                      • Must be at least 18 years of age
                                        • Medical industry knowledge beneficial
                                          • Type at least 25-30 words per minute
                                            • This position requires use of your own equipment

                                                • The company does provide the hard phone
                                                  • Internet: High Speed (Minimum 50 mbps download /20 mbps upload)
                                                    • Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone

                                                        • 2 modem/router ports are required

                                                        • Processor: 1.6 GHz or greater
                                                          • Memory: Minimum of 8 GB RAM
                                                            • Browser: Chrome, Edge
                                                              • Operating System: Windows 11 (No Chromebooks, No Macs)
                                                                • Monitors: Dual monitors
                                                                  • Headset and Webcam or internal camera: Wired, USB to be used during training/interviews
                                                                    • Private HIPPA Compliant Workspace: must be in a non shared room of the residence



                                                                  Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

    Numbers & Facts

    LocationNASHVILLE, TN (
    Remote
    )

    Similar Jobs

    See more jobs