Inside Sales Rep - Remote

Lincare

Phoenix, AZ(remote)

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JOB DETAILS

SKILLS

Apple Macs, Broadband, Communication Skills, Computer Skills, Corporate Policies, Customer Support/Service, Data Entry, Database Administration, English Language, Google Chrome Browser, Healthcare, Inside Sales, Medical Assistance, Memory Hardware, Microsoft Windows Operating System, Modems, Network Routers, Operating Systems, Operations Processes, Progress Reports, Promotional Programs, Revenue Growth, Revenue/Sales Reporting, Sales, Sales Qualification, Track Customer Issues

LOCATION

Phoenix, AZ

POSTED

3 days ago

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.

- uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness
JOB FUNCTIONS
- - Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
  - - Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
    - - Resolves customer concerns by providing appropriate information regarding products and services
      - Records customer information and maintains database by obtaining, entering, and verifying required data
        Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
        Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
        Completes and ensures accurate validation of insurance benefits
        Provides customer followup as required
        Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results
        
        Education
        High School Diploma or General Education Degree (GED) Required
        Work Experience
        Inside sales Required
        Computer, data-entry Required
        Knowledge, Skills, and Abilities
        Must have excellent telephone customer service
        Must be computer literate
        English -- oral and written
        Must be at least 18 years of age
        Medical industry knowledge beneficial
        Type at least 25-30 words per minute
        This position requires use of your own equipment
        The company does provide the hard phone
        Internet: High Speed (Minimum 50 mbps download /20 mbps upload)
        Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone
        2 modem/router ports are required
        Processor: 1.6 GHz or greater
        Memory: Minimum of 8 GB RAM
        Browser: Chrome, Edge
        Operating System: Windows 11 (No Chromebooks, No Macs)
        Monitors: Dual monitors
        Headset and Webcam or internal camera: Wired, USB to be used during training/interviews
        Private HIPPA Compliant Workspace: must be in a non shared room of the residence
        
        Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

About the Company

Lincare

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