Communication Skills, Computer Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Diversity, Establish Priorities, Inside Sales, Interpersonal Skills, Merchandising, Needs Assessment, Product Development, Purchasing/Procurement, Sales, Sales Strategy, Strategic Planning, Team Player, Telephone Skills, Time Management, Up-Selling, Warehousing
Shift Schedule: Monday - Friday 7am - 5pm
ABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.
As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.
Specific duties may include:
- Assisting customers in developing L&W solutions to meet their needs
- Discussing features and benefits of products and services
- Establishing rapport with new customers and nurturing relationships with long term customers
- Soliciting feedback from customers on products and services
- Coordinating delivery requests to ensure efficiency and customer satisfaction
- Assisting in the development of branch sales plan and strategy
- Assisting in the design and execution of merchandising strategy
- Determining customers' needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
- Answering incoming phone calls and emails to assist customers in a timely manner
- Accepting payment and applying it to the appropriate customer account
- Arranging with the warehouse for customer product pickup
- Reordering products to keep the store and warehouse shelves well stocked
- Addressing and resolving service concerns, should they arise
Specific qualifications include:
- 1-2 years' experience with interior building products is preferred
- Excellent communication and interpersonal skills
- Solid time management and prioritization skills
- Basic computer skills
- Positive attitude and team player
- Detail and service oriented
Pay Rate Information
$21 - 26/hr. Based on experience & qualifications.
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
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ABC Supply Co Inc
ABC Supply Co., Inc. is the largest wholesale distributor of roofing in the United States and one of the nation's largest distributors of siding, windows and other select interior and exterior building products, tools and related supplies. Since our start in 1982, we've grown to become a national organization with more than 700 branches and other facilities in 49 states.
Our success is the result of an unwavering focus on a single, simple guiding principle - treat contractors (large and small) with respect and give them the products and services they need to build their businesses. We offer high quality products, superior service and competitive pricing, ensuring the contractors have the products they need - when and where they need them.
1,500 to 1,999 employees
Wholesale Trade/Import-Export
https://www.abcsupply.com/