Location: Addison, IL (Onsite) Compensation: $45,000 - $55,000 Base Salary + Annual Commission + Monthly Incentives + Short-Term Incentive Plan + Profit Sharing
Ready to Help Businesses Succeed and Build a Rewarding Career?
The Cary Company, a premier provider of packaging and industrial supplies, is seeking ambitious, customer-focused individuals to join our team as an Inside Sales Representative (Account Associate).
This role is ideal for someone who enjoys building relationships, helping customers solve problems, growing existing accounts, and contributing directly to company success.
Why Join Cary?
Build long-term customer relationships while helping businesses find the right solutions.
Gain experience in inside sales, account management, quoting, order management, and business development.
Qualified customer inquiries and sales opportunities are provided.
Earn additional compensation through commissions, monthly incentives, STIP, and profit sharing.
Join a stable, privately owned company that has been growing for more than 130 years.
Learn from experienced professionals and develop skills that can lead to long-term career advancement.
Clear opportunities for growth within Sales and throughout the organization.
Inside Sales Representative → Marketing, Ecommerce, Purchasing, Operations, or other business functions
Many of our leaders and specialists started in customer-facing roles and expanded into other departments as their careers developed.
This Role May Be a Great Fit If You Enjoy
Helping customers and solving problems
Building relationships and providing exceptional service
Managing multiple priorities in a fast-paced environment
Learning new products and industries
Contributing to the success of both customers and the company
Developing sales, communication, and business skills
Responsibilities
Deliver exceptional customer service by responding to inquiries, providing product information, preparing quotes, and resolving issues promptly and professionally.
Build strong customer relationships through proactive communication and a customer-first mindset.
Support account growth by identifying upsell, cross-sell, and new business opportunities within existing and prospective accounts.
Understand customer needs and recommend products and solutions that create value.
Maintain accurate customer records and activity within our CRM and business systems.
Manage quotes, orders, follow-up activities, and customer communications in an organized and timely manner.
Collaborate with customer service, logistics, purchasing, accounting, marketing, and warehouse teams to ensure a seamless customer experience.
Continuously look for opportunities to improve customer satisfaction, loyalty, and ease of doing business.
Meet individual and team goals related to customer engagement, account growth, responsiveness, and business development.
Stay informed on product offerings, market trends, and industry developments.
Qualifications
Bachelor's or Associate's degree preferred.
Customer service, sales, internship, or business experience is a plus.
Excellent communication and interpersonal skills.
Strong problem-solving and relationship-building abilities.
Proficiency with CRM software and Microsoft Office Suite.
Ability to multitask and prioritize in a fast-paced environment.
Strong attention to detail, organization, and follow-up.
Knowledge of packaging materials and products is a plus.
Perks & Benefits
Medical, Dental & Vision Insurance
Life and Supplemental Insurance
401(k)
Company-Funded Profit Sharing
Short-Term Incentive Plan
HRA & Cafeteria Plan
Childcare Reimbursement Program
Seasonal Company-Sponsored Events
Work/Life Balance Initiatives
9/80 Scheduling Option (following one year of employment)
Flex Friday (following one year of employment)
About The Cary Company
Established in 1895
Grew from 30 employees in 2005 to more than 240 employees today
Headquarters in Addison, IL
Additional locations in Indiana, Pennsylvania, Utah, California, and North Carolina
Distributor of rigid packaging products, industrial filtration, spill control products, and related industrial supplies
Beautiful newly renovated corporate office and warehouse in Addison
Privately owned company focused on growth, innovation, and employee development
Strengths-based culture focused on helping employees leverage what they enjoy and do best
Culture Highlights
Structured one-on-one development meetings focused on growth and career development
Opportunities to participate in Culture Committee and Cary Cares initiatives
Fun Fridays, Weekly Yoga, and company-sponsored events
Core Values: Growth, Positivity, Customer Driven, Spirited Work Ethic, and In This Together