Inside Sales Representative - Account Management/CRM

Inside Sales Representative - II - Account Management/CRM

Location: Santa Rosa, CA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 4 months (with potential to convert to permanent)
• Pay Rate: $30.78 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This role sits within the Toxicology Business Unit of a leading global healthcare diagnostics organization, focused on driving existing business retention and growth of mid-sized accounts while understanding market trends and government budget cycles. The position of Account Manager, Government Services, is centered on outbound engagement with government and commercial customers to expand revenue, deepen relationships, and support a unified approach to delivering customer solutions. This job description will be reviewed periodically and is subject to change by management.

Key Responsibilities

• Increase customer revenue through effective and informed cross- and upselling of products and services in an assigned region; accomplished by making outbound calls and emails to discuss drug testing needs, business needs, capture reorder business, and understand customer program growth.
• Relationship development with mid-sized customers through quarterly business reviews of key accounts in the region, and proactive and insightful outreach.
• Develop a Territory Action Plan for the assigned region, which includes sales targets, focus areas, customer needs, and anticipated trends to meet revenue goals.
• Analyze accounts and identify the sales potential of existing customers, understand sales cycles, budgets, and funding.
• Monitor account performance and proactively address gaps in product adoption or usage, introduce new products promptly and effectively.
• Create, maintain, and provide accurate and timely sales forecasts and pipeline information through capture in Salesforce.com.
• Develop relationships with customer personnel, make new contacts in other government and customer organizations to identify key purchasing decision makers to facilitate future sales.
• Work with other individuals and departments within the Government Services organization in a team-oriented fashion, supporting a unified approach to delivering customer solutions.
• Coordinate customer requests for contracts and renewals with the Contracts Team.

Required Skills

• Highly motivated and enthusiastic with strong written, verbal, and interpersonal communication skills.
• Must be a self-starter, confident, and skilled in forms of prospecting in large account environments.
• Ability to work well independently and as a team player to achieve aggressive sales revenue objectives.
• A competitive, results-oriented attitude with a strong work ethic and high level of integrity.

Preferred Skills

• Toxicology industry knowledge preferred.
• Government account experience preferred.

Education Requirements

• Bachelor's degree or equivalent combination of education and work experience.

Required Experience

• 1 3 years of experience in inside sales, account management, or a related field.

Work Environment / Physical Requirements

• Work is performed in an office environment.
• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers for typing, writing, and handling documents.
• Ability to communicate clearly in person, over the phone, and via electronic means.
• Occasional standing, walking, and reaching during meetings or presentations.
• Ability to lift and carry materials such as laptops, marketing collateral, or product samples (typically up to 20 lbs).
• Visual acuity to read documents, view computer screens, and interpret data.
• Travel requirements may involve driving or flying to client locations (if applicable).

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a leading global healthcare innovator with more than 140 years of history developing life-changing medical devices, diagnostics, nutritional science, and pharmaceutical products that reach patients in more than 160 countries. The organization operates across four major business segments medical devices, nutritional products, diagnostics, and established pharmaceuticals with a portfolio that spans cardiovascular care, diabetes management, diagnostic testing, nutrition, and neuromodulation. With a workforce that includes biomedical engineers, clinical scientists, regulatory affairs specialists, and commercial operations professionals, this is an organization that offers meaningful careers for those who want to contribute to healthcare breakthroughs at a global scale.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-09727 Industry: Sales & Marketing

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