Inside Sales Representative/Appointment Setter

PHILLIPS HOME IMPROVEMENTS

• Are you eager to earn what you're worth?
• Are you fast paced and challenged by goals?
• Do you desire job growth? Are you competitive?
• Are you tired of being asked to blur ethical lines?
• Do you want to work for a fun, award-winning team with a great reputation and good benefits?

After doing business 29 years in North Texas, we’re still growing rapidly. We are seeking an energetic, results-oriented and fast paced Appointment Setter poised to help us continue growing! If you drive results, thrive on challenge, are confident with scripting, work with urgency and a great attitude and have a warm phone voice we invite you to apply to join the Phillips TEAMily!

Why Do We Call Ourselves the Phillips TEAMily?

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The Ideal Candidate:

• Possesses 2+ yrs. Call Center Experience
• Possesses Excellent Phone Skills
• Follows and champions a script with ease
• Is motivated internally to hit key metrics
• WOWs customers
• Promotes the company online
• Undertakes activities that make the phone ring, such as making calls, generating leads, etc.
• Works with a sense of urgency to serve customers, other team members, and to generally get the job done!

Seeks:

• $18-$20/hour, depending on skills and experience, plus pay-for-performance incentives
• Various shifts Monday-Friday including some evenings and occasional Saturdays 9am-1pm; flexibility required
• Challenging Call Center career with opportunities for advancement

Values:

• FAITH
• FAMILY
• FOCUS

Possesses These Attributes:

• Hunger for Personal Growth
• Passion for Helping People
• Pushes Through Barriers
• Coachability
• Humility
• Confidence
• Adaptability

Competencies:

• Excellent manners, communication skills, and quest for clarity
• Stellar Keyboarding skills
• Ability to follow a script
• Ability to handle a fast pace
• Ability to persuade and influence others

Key Result Areas:

• Maintaining appointment schedules and open slots up to the minute. Preventing low percentage appointments from clogging high percentage opportunities.
• Mastering assigned scripts and working at an acceptable pace
• Maintaining Accurate database Information
• Minimizing the cancellation rate
• Maximizing lead quality
• Consistently provides World Class Service!

Benefits and Perks:

• Incentives
• Paid Vacation and Holidays
• Weekly Pay
• Work Life Balance
• Career Advancement
• Life-giving, Dynamic Work Culture

Requirements:

• High school graduate; some college preferred
• Must pass background and drug test
• Wear a uniform and exhibit professional presence every day
• Dependable transportation, attendance and punctuality!

ABOUT PHILLIPS HOME IMPROVEMENTS: Phillips Home Improvements, 5-time honoree of the prestigious Inc. 5000 list of America's Fast-Growing Private Companies, 26-year A+ BBB member, A+ Angie's List member, 10-year A-rated Best Pick Reports winner, Consumer's Choice Awarded 10 years running, 2019 and 2023 winners of the BBB Torch Award for Ethics, and 2022 Best Place to Work is seeking a dynamic individual ready to grow our Appointment Setter/Inside Sales Call Center Team.