Inside Sales Representative

Ashland Conveyer Products

Ashland, Ohio

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JOB DETAILS

SKILLS

Communication Skills, Computer Skills, Conveyor Systems, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Distribution Channel, ERP (Enterprise Resource Planning), Inside Sales, Manufacturing, Market Segmentation, Marketing, Marketing Campaign, Marketing Strategy, Microsoft Office, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Product Pricing, Purchasing/Procurement, Resolve Customer Issues, Revenue/Sales Reporting, Sales, Sales Management, Sales Qualification, Target Marketing, Team Player, Technical Drawing, Time Management, Writing Skills

LOCATION

Ashland, Ohio

POSTED

9 days ago

We are seeking a motivated and technically-minded Inside Sales Representative to join our growing team. In this role, you will be the primary point of contact for our distribution partners and end-users, helping them navigate our extensive product catalog to find the right conveyance solutions for their material handling needs. You will collaborate closely with our experienced engineering team to ensure our customers receive the highest quality, dependability, and value.

Serve as the first point of contact for incoming sales inquiries, providing expert advice on Ashland Conveyor’s product lines, including gravity conveyors, powered systems, and various components.
Utilize your mechanical and technical aptitude to understand customer requirements and recommend appropriate conveyance solutions.
Prepare accurate quotes, process orders, and track shipments to ensure timely delivery and customer satisfaction.
Ensure timely, competitive responses aligned with pricing strategy, lead times, and operational capacity.
Work seamlessly with our engineering and manufacturing teams to address complex customer needs and custom configurations.
Develop and maintain strong relationships with distribution partners and direct customers, ensuring an exceptional customer experience.
Research and identify potential clients within the targeted market segment
Qualify leads based on their potential need for conveyor equipment, components, and accessories, as well as their purchasing power and timeline
Work closely with the sales team to understand the sales process and product offerings
Collaborate with the marketing team to align outreach strategies with broader marketing campaigns
Report regularly to sales management on activity outcomes and insights gathered from interactions with prospects
Utilize ERP system to add new customers, notes, and schedule follow-up tasks
Perform other duties as assigned.

Qualifications and Education Requirements

Bachelor’s degree in Business, Marketing, or a related field preferred; equivalent work experience considered
Previous experience in a sales or customer service role, inside sales role is strongly preferred
Strong mechanical and technical aptitude required to understand and explain complex conveyance systems and components. Experience understanding and reviewing technical drawings a plus.
Strong customer service and organizational skills
Strong computer skills including Microsoft Office, ERP systems and CRM software
Previous experience in material handling or conveyance systems is a significant plus, though not strictly required
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and effectively
Commitment to our core values of Safety, Integrity, and Respect, with a collaborative and positive attitude

PHYSICAL DEMANDS

Walking, Standing Occasionally
Sitting, Kneeling Frequently
Lifting, Carrying Occasionally
Temperatures Occasionally

About the Company

Ashland Conveyer Products

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