Inside Sales Representative

Company Description Texas State Rentals has been a leading source for heavy equipment rentals in Texas for over three decades, serving customers who need reliable machinery for a wide range of projects. The company offers an extensive fleet, including hydraulic hammers, backhoes, excavators, trenchers, water trucks, telehandlers, forklifts, man lifts, bulldozers, aerial lifts, and scissor lifts. Customers can rent equipment from trusted brands such as JLG, Genie, Skyjack, Caterpillar, John Deere, Terex, SANY, and more. Texas State Rentals is committed to timely service, quality equipment, and responsive support, making it a dependable partner for construction and industrial clients. The company also supports buyers interested in purchasing heavy equipment, providing options tailored to their operational needs.

Role Description The Inside Sales Representative is a full-time, on-site role based in Austin, TX, responsible for managing inbound and outbound sales activities related to equipment rentals and sales. This role includes responding to customer inquiries, preparing quotes, and recommending appropriate equipment solutions based on project requirements. The Inside Sales Representative will handle order processing, coordinate with operations and dispatch teams to ensure timely delivery, and maintain accurate records in the CRM system. Daily responsibilities also involve generating and qualifying leads, following up on prospects, and nurturing existing accounts to drive repeat business. The role requires consistent communication with customers to support a high level of satisfaction and to promote the company’s full range of rental equipment and services.

Qualifications

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• Candidates should possess strong Inside Sales and Lead Generation skills to manage inquiries, develop new business, and convert prospects into customers.
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• Candidates should possess Customer Service and Customer Satisfaction skills to handle requests professionally, resolve issues, and build long-term relationships.
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• Candidates should possess Account Management skills to maintain and grow existing accounts, track activity in a CRM, and identify additional sales opportunities.
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• Strong communication and negotiation skills, with the ability to explain technical equipment features and benefits clearly.
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• Basic understanding of construction or industrial equipment, or willingness to learn product details quickly.
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• Ability to work in a fast-paced, on-site environment, prioritize multiple tasks, and collaborate with operations and logistics teams.
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• Proficiency with office software and CRM tools; prior experience in rental, equipment, or construction industries is a plus.
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• High school diploma or equivalent required; additional education in business, sales, or a related field is beneficial.
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