Inside Sales Representative

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

About the Role

At Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We're seeking sales-driven customer service professionals who can confidently handle 75-100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won't be cold calling strangers-these are warm leads and current customers-your job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities.

What You'll Do

• Convert inbound and outbound calls into confirmed vehicle service appointments.
• Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
• Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.
• Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
• Communicate clearly with customers about services, timelines, and costs.
• Use our CRM to track leads, schedule appointments, and document all customer interactions.
• Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.

What's in It for You

• Competitive Base Pay: Hourly + Commission + Bonuses (OTE: $100,000)
• Benefits:
  • PTO + 6 paid holidays annually
  • Medical, Dental, and Vision Insurance
  • 401(k) with 4% employer match
  • Employee referral program
• Fully Remote: Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas
• Career Growth: We're expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.

What We're Looking For

• Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required).
• Strong phone presence with experience handling high call volumes (75-100+ calls/day).
• Ability to influence and close without being pushy-consultative, trust-based selling.
• Skilled at meeting or exceeding sales and service KPIs.
• Proficiency with CRM tools and strong organizational skills.
• Fast and accurate typing (40+ WPM).
• Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.

Apply today and turn customer conversations into revenue-and rewards!

Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.