As an Inside Sales Representative, you'll be the go-to person for customers helping them place orders, answering questions, sharing the latest promotions, and making sure they get exactly what they need. Your day will be a mix of connecting with new customers, supporting existing ones, tracking orders, and keeping everything moving smoothly behind the scenes. If you're motivated, organized, and enjoy a fast-paced environment where no two days are the same, you'll fit right in.
Responsibilities and essential job functions include, but are not limited to the following:
- Generating new business via outbound calls and emails
- Informing customers of promotions and product updates
- Answering incoming phone calls, emails, and any other types of communication
- Process return documentation.
- Track orders and provide status to respective customers.
- Input new orders into the Company system (Macola).
- Process order corrections and replacements.
- Manage warranty claims.
Knowledge, Skills, and Abilities:
- Sales background and sales driven.
- Strong communication skills.
- General knowledge and understanding of automotive/offroad parts.
- Self-motivated, assertive, and responds to production and sales metrics.
- Ability to multitask in a fast-paced environment with rapidly changing priorities.
- Ability to read, write, and speak English fluently.
Summary of Experience and Education:
- Previous responsibility in generating sales / revenue.
- High school Diploma or GED.
- Strong customer service, customer development, or business development experience.
- Working knowledge and understanding of auto/offroad parts.
- Experience working with Microsoft Word, Outlook, and Excel
Benefits:
- Health Insurance
- Dental Insurance
- Life Insurance
- Vision insurance
- Employee discount
- Paid time off
- Referral program
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- 8-hour shift (Monday - Friday)
Work Location: In-Person at our facility in Chandler, AZ
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Horsepower Automotive Group