North Shore Masonry

Inside Sales Representative

Remote | Full-Time

North Shore Masonry is seeking motivated and professional Inside Sales Representatives to join our growing team.

We specialize in residential and commercial masonry restoration and are committed to delivering quality workmanship and excellent customer service throughout every stage of the project.

About the Role

This is a fully remote position focused on outbound sales, lead follow-up, and customer communication. The ideal candidate is comfortable speaking with prospective clients, qualifying leads, scheduling appointments, and supporting the sales process from initial contact through project approval.

Key Responsibilities

• Make outbound calls to prospective customers
• Follow up with inbound and outbound leads
• Qualify potential customers and identify project needs
• Schedule appointments and consultations
• Maintain accurate customer records and sales activity
• Communicate professionally with clients by phone and email
• Collaborate with internal teams to support customer experience
• Meet individual and team performance goals

Qualifications

• Previous experience in inside sales, customer service, appointment setting, or call center environments preferred
• Strong communication and interpersonal skills
• Comfortable making outbound calls and following up with leads
• Organized, reliable, and self-motivated
• Ability to work independently in a remote environment
• Basic computer and CRM system knowledge preferred
• Construction or home services experience is a plus, but not required

What We Offer

• Remote work opportunity
• Competitive compensation
• Performance-based incentive opportunities
• Supportive team environment
• Long-term growth potential within the company

North Shore Masonry is an equal opportunity employer.