Communication Skills, County Ordinances, Cross-Selling, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Field Sales, Follow Through, Inside Sales, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales, State Laws and Regulations, Team Player, Time Management, Track Customer Issues, Up-Selling, Writing Skills
Inside Sales Representative - Temporary
Location: Downtown Denver, CO
Position Type: Full-Time | Temporary
Pay: $23-$27/hour (based on experience)
About the Opportunity
Ultimate Staffing Services is actively seeking an Inside Sales Representative with a strong customer service foundation on behalf of one of our clients located in downtown Denver. This is a full-time, temporary opportunity ideal for individuals who excel at building relationships, supporting customers, and handling high-volume inbound sales and service interactions.
Position Overview
This role blends customer service and inside sales, with a focus on supporting existing clients, managing inbound inquiries, and identifying opportunities to drive additional revenue. The ideal candidate is detail-oriented, responsive, and thrives in a fast-paced, team-oriented environment.
Key Responsibilities
- Serve as the primary point of contact for inbound customer inquiries via phone and email
- Provide product/service information, quotes, and order support
- Build and maintain strong client relationships through consistent follow-up and service
- Identify upsell and cross-sell opportunities within existing accounts
- Process orders, track shipments, and ensure timely resolution of issues
- Maintain accurate customer records within CRM and internal systems
- Collaborate with internal teams (operations, outside sales, etc.) to meet customer needs
- Handle high-volume interactions while maintaining a high level of accuracy and professionalism
Qualifications
- 2+ years of experience in customer service, inside sales, or a CSR-focused role
- Strong communication skills, both written and verbal
- Ability to manage multiple priorities in a fast-paced environment
- Experience working with CRM systems and Microsoft Office (Excel, Outlook, Word)
- Detail-oriented with strong organizational skills
- Team-oriented mindset with a proactive approach to problem-solving
- Previous experience in a high-volume or transactional environment is a plus
What We're Looking For
- A customer-first mindset with a passion for helping others
- Strong follow-through and reliability
- Comfort balancing service and sales responsibilities
- Someone who thrives in a structured role but can adapt as needed
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.