Inside Sales Representative, Division Production Software, Sales

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Job Description

Inside Sales Representative, Division Production Software

Summary

Hexagon Manufacturing Intelligence is seeking an Inside Sales Representative, Production Software for a remote position within the United States.

The Inside Sales Representative, Production Software is responsible for driving recurring revenue growth through software and hardware maintenance renewals, customer retention, and strategic account expansion. This role serves as a trusted advisor to customers, leveraging deep knowledge of Hexagon Manufacturing Intelligence Production Software solutions to identify business needs, deliver value-based recommendations, and uncover opportunities for additional software, services, and digital transformation initiatives.

The successful candidate will manage a portfolio of customer accounts, maintain accurate forecasts, collaborate closely with field sales and product teams, and consistently exceed revenue and customer satisfaction objectives.

Why Join Us?

At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.

Be part of a global leader in industrial intelligence and manufacturing technology. Collaborate with a forward-thinking team dedicated to innovation, customer success, and digital transformation. Work with industry-leading software solutions that help manufacturers improve quality, productivity, and operational excellence while developing your career within a dynamic global organization.

What You'll Do

• Own and manage a portfolio of customer accounts with responsibility for renewal, retention, expansion, and growth objectives.
• Manage all aspects of the software and hardware maintenance renewal process within an assigned sales territory and/or book of accounts.
• Consistently engage existing customers to secure maintenance renewal revenue and identify opportunities for additional software, services, and support offerings.
• Develop and execute account growth strategies that identify opportunities for cross-selling and upselling Production Software solutions.
• Build and maintain strong relationships with key stakeholders and decision-makers within customer organizations.
• Manage and track quote requests while maintaining accurate forecasts, opportunity records, and account plans within Salesforce CRM.
• Generate sales proposals, maintain forecasts, create reports, and perform data management activities.
• Meet or exceed assigned sales quotas and key performance indicators, including renewal rates, call activity, opportunity generation, retention, and upsell revenue.
• Analyze customer usage, business objectives, and market trends to proactively identify growth opportunities.
• Lead customer renewal discussions and commercial negotiations to maximize retention and profitability.
• Partner with field sales representatives, customer success teams, and technical specialists to support customer success and revenue growth.
• Process orders, perform follow-up activities, and ensure timely and accurate order fulfillment.
• Respond to customer inquiries, questions, and concerns in a professional and timely manner.
• Coordinate and collaborate with internal departments to gather information, communicate updates, and ensure customer satisfaction.
• Maintain a thorough understanding of Hexagon Manufacturing Intelligence Production Software solutions and organizational resources.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant work experience.
• 5+ years of experience in software sales, inside sales, account management, customer success, or related customer-facing roles.
• Demonstrated success achieving and exceeding revenue, retention, and customer growth objectives.
• Experience managing software maintenance renewals, subscriptions, or recurring revenue business models.
• Advanced experience using Salesforce or similar CRM platforms for forecasting, pipeline management, and account planning.
• Experience selling enterprise software, SaaS solutions, manufacturing software, quality management software, or industrial technology solutions preferred.
• Experience with SalesLoft or similar sales engagement platforms preferred.
• Strong consultative selling, negotiation, and relationship management skills.
• Ability to effectively engage technical users, business leaders, and executive stakeholders.
• Strong analytical, organizational, and business acumen skills.
• Outstanding verbal and written communication skills, including virtual presentation capabilities.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Experience with ERP systems such as BPCS, LX, or equivalent systems preferred.
• Self-motivated and able to work independently while contributing effectively in a team environment.

Work Environment

Employees must be able to perform each essential job function satisfactorily and, if requested, reasonable accommodation may be provided to enable employees with disabilities to perform essential job functions, absent undue hardship.

This is a remote position requiring frequent communication through virtual channels and use of standard office equipment.

• Frequently communicates with customers, internal teams, and business stakeholders through telephone, email, and virtual meeting platforms.
• Frequently remains in a stationary position while performing computer-based work.
• Manual dexterity required for keyboard use, operating office equipment, and handling documents.
• Specific vision abilities required include close vision, depth perception, and the ability to adjust focus.
• Regular use of computers, telephones, and virtual collaboration tools.
• May require occasional travel up to 10% for meetings, training, customer visits, or company events.

What We Offer

• Competitive base salary with performance-based incentive opportunities.
• Work for a global leader in digital reality solutions empowering industries including manufacturing, aerospace, automotive, and energy.
• Collaborate on impactful projects that help manufacturers improve quality, productivity, and sustainability.
• Comprehensive healthcare benefits including medical, dental, vision, and Health Savings Accounts with employer contributions.
• Paid time off, company holidays, and parental leave.
• 401(k) plan with generous employer match and immediate vesting opportunities.
• Tuition reimbursement and professional development support.
• Flexible remote work environment.
• Access to world-class learning and development programs.
• Opportunity to work with innovative technologies including industrial software, analytics, AI, IoT, and automation solutions.
• Career growth opportunities within a global organization committed to innovation and customer success.

About Hexagon Manufacturing Intelligence

At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do, and the speed at which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.

We strive to attract the most talented and dynamic individuals in their fields because our success is in our people. Our culture encourages independent thinking and a team mentality. We offer a competitive benefits package and the opportunity to contribute to technologies that help manufacturers improve quality, productivity, and sustainability.

Explore Life at Hexagon

At Hexagon, we're empowering an autonomous, sustainable future through innovation in manufacturing intelligence, simulation, and automation. Get to know our teams, our culture, and our technology through our social media channels:

Instagram: @hexagon_mi | @hexagon_ab

LinkedIn: Hexagon Manufacturing Intelligence

YouTube: Hexagon MI | Hexagon AB

Twitter/X: @HexagonMI | @HexagonAB

Facebook: Hexagon Manufacturing Intelligence

Learn more at hexagon.com and get inspired by how we shape smart change across industries.

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#LI-Remote

Apply now

Hexagon Manufacturing Intelligence does not accept unsolicited candidates, CVs, or resumes from agencies or third parties. All candidate profiles must be submitted through our SuccessFactors system and approved in advance by the Global Talent Acquisition team. Any CVs/resumes sent outside this process will be considered the property of Hexagon, and no placement fees will be paid.

Hexagon posts all official job opportunities on either careers-manufacturing.hexagon.com or careers.hexagon.com and communicates only from email addresses ending in @hexagon.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at recruitment.us.mi@hexagon.com.

Information at a Glance

Division: Production Software

Job Title: Inside Sales Representative, Division Production Software

Job Function: Sales

Job Location (Short): North Kingstown, RI, USA, 02852

Workplace Type: Remote

Workplace Details:

Req ID: 2971

Apply now

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to drive efficiency, productivity and quality across industrial, manufacturing, infrastructure, public safety and mobility applications. Our solutions enable customers to capture, analyze and leverage data from the physical world to create smarter, more connected and increasingly autonomous ecosystems that support a scalable and sustainable future. Hexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.

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