Metals USA, a steel service center located in Enid, OK, has a career opportunity for an Inside Sales Representative. The Inside Sales Representative will be responsible for managing and growing accounts, generating leads, providing exceptional customer service and satisfaction through effective communication, and closing sales deals by building rapport with customers and resolving concerns and issues promptly.
The hourly range for this position is $22.50 - $26.50 depending on relevant experience.
Duties and Responsibilities:
Makes outbound follow-up phone calls to existing customers and emails to cross-sell and up-sell by emphasizing Metals USA products, services, features and benefits.
Determines price and delivery charge for sales inquiry then e-mails or faxes it back to the customer.
Estimates, and quotes customer projects, then converts opportunities into invoiced sales.
Meets and exceeds assigned sales goals for all competitive product lines, while using market-driven leads.
Executes customer sales order cancellations and changes then communicates the changes to the affected internal departments.
Maintains a current understanding of the market, industry trends and technical developments that influence target accounts
Monitors, analyzes, and communicates sales data to contribute to production service schedule.
Builds relationships with Outside Sales Representatives, Production Managers, and support staff to ensure quality customer service and customer satisfaction.
Collaborates with the Outside Sales Representative to determine strategic approaches for sales.