Inside Sales Representative

Webco Industries

Glen Ellyn, Illinois

JOB DETAILS
SKILLS
Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Data Quality, Develop and Maintain Customers, Field Sales, Inside Sales, Manufacturing, Manufacturing Operations, Microsoft Office, Multitasking, Order Management, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Revenue Growth, Sales, Sales Support, Shipping/Receiving, Team Player, Up-Selling
LOCATION
Glen Ellyn, Illinois
POSTED
30+ days ago

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Build relationships. Drive results. Make an impact.

At Webco, our Inside Sales Representatives are the heartbeat of our customer experience. In this role, you’ll manage key accounts, support sales growth, and ensure our customers receive the responsive, high-quality service we’re known for.

What You’ll Do

  • Serve as a primary point of contact for customers—responding quickly and professionally to inquiries
  • Process and manage orders with accuracy, partnering with production and shipping teams
  • Support outside sales by following up on leads and strengthening customer relationships
  • Identify opportunities to grow accounts through upselling and proactive service
  • Resolve customer issues and ensure a smooth, positive experience
  • Maintain accurate customer data and activity in our CRM system

What You Bring

  • Experience in sales, customer service, or an inside sales role
  • Strong communication and relationship-building skills
  • Ability to stay organized and manage multiple priorities
  • Proficiency with CRM systems and Microsoft Office
  • A proactive mindset with a focus on solving problems and delivering results
  • Associate’s or Bachelor’s degree preferred
  • Experience in manufacturing or industrial products is a plus

Why Webco?

  • Collaborative, team-focused environment
  • Opportunity to grow your career in sales
  • Exposure to manufacturing and industrial operations
  • Stable, established company with a strong reputation

If you enjoy building relationships, staying organized, and making things happen for customers, you’ll fit right in at Webco.

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About the Company

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Webco Industries