POSITION SUMMARY: We are seeking an enthusiastic and results driven Inside Sales Representative to join our team at Pro Turf Pro Pest (PTPP). As an Inside Sales Representative, you will be responsible for managing inbound and outbound calls in a fast-paced call center environment. You will engage with customers to understand their needs, recommend solutions, and close sales. This role requires a customer-focused attitude and the ability to work collaboratively within a dynamic team.
RESPONSIBILITIES:
Handle inbound and outbound calls from prospective customers in a professional, courteous, and timely manner
Effectively promote and sell PTPP products/services (lawn care, pest control, tree/shrub care, etc.) by identifying customer needs and recommending solutions
Achieve and exceed individual sales goals and KPIs
Maintain accurate customer records and update CRM system with each interaction
Follow up with leads and prospects to drive sales and secure business
Provide exceptional customer service by addressing questions, concerns, and resolving issues as they arise
Collaborate with the sales and customer service teams to ensure the best customer experience
Consistently meet or exceed monthly and quarterly sales targets
Participate in team meetings and training sessions to improve sales techniques and product knowledge
QUALIFICATIONS:
Previous experience in sales, customer service, or call center environments is a plus
Strong communication and interpersonal skills
Ability to work in a high-volume, target-driven environment
Detail-oriented with strong organizational and problem-solving skills
Ability to remain focused and motivated in a fast-paced setting
Proficient in basic computer skills and CRM software
A positive and proactive approach to learning and development
WE OFFER:
Competitive compensation and comprehensive benefits package: Life is expensive! We believe in paying well!
Opportunities for career growth and advancement: Your job is safe with us. We are a fast-growing company, which means you will have opportunities to advance your career – we promote from within!
A supportive and collaborative team environment
Comprehensive training to help you succeed
Do you want to work with your friend? We offer a referral bonus!
Affordable health care packages that include medical, dental, vision and life insurance
This is an hourly non-exempt position with an hourly range of $21.00 - $23.00 per hour, depending on experience, plus commission.