Base Salary + Commission
Are you a motivated sales professional who enjoys helping people while achieving results?
All American Home Care is seeking an experienced Inside Sales Representative to join our growing team. In this role, you'll be the first point of contact for families seeking home care services, guiding them through the admissions process with professionalism, urgency, and compassion. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building relationships over the phone, and takes pride in converting inquiries into satisfied clients.
What You'll Do
Answer inbound inquiries from prospective clients and referral sources
Conduct intake calls to understand each family's care needs
Verify insurance eligibility, including Medicaid, Medicare, MCOs, and commercial insurance plans
Educate families on our home care services and admissions process
Follow up with prospective clients to move cases toward Start of Care
Maintain accurate documentation in Zoho CRM
Coordinate with Recruitment, Coordination, and Clinical teams to ensure timely case activation
Manage a high volume of inbound and outbound calls while delivering exceptional customer service
Success in This Role
You'll be successful if you:
Consistently move leads through the admissions process
Build trust and confidence with families
Verify insurance accurately and efficiently
Keep your pipeline organized and up to date
Take ownership of your cases from initial inquiry through activation
Meet daily and monthly performance goals
Qualifications
Minimum of 2 years of experience in Inside Sales, Admissions, Healthcare Intake, Insurance Verification, Customer Success, or a related role
Excellent communication and relationship-building skills
Strong organizational and multitasking abilities
Experience using CRM software (Zoho CRM preferred)
Experience with Medicaid, Medicare, Managed Care Organizations (MCOs), or healthcare admissions is highly preferred
Bilingual English/Spanish is strongly preferred
Why Join All American Home Care?
Competitive base salary plus uncapped commission
Full-time opportunity with a growing healthcare organization
Career growth and advancement opportunities
Collaborative and supportive team environment
Meaningful work that makes a difference in the lives of patients and families
Ongoing training and professional development
If you're a results-driven professional who enjoys sales, thrives on follow-up, and wants to build a rewarding career while helping families access quality home care, we'd love to hear from you.
Apply today and become part of the All American Home Care team.