Change Requests/Orders, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), Inside Sales, Insurance, Microsoft Excel, Microsoft Office, Microsoft Word, Multitasking, Order Management, Order Processing, Organizational Skills, Presentation/Verbal Skills, Process Improvement, Quality Engineering, Request for Proposals (RFP), Resolve Customer Issues, SAP ECC (fka SAP R/3 and SAP ERP), Safety/Work Safety, Sales, Sales Cycle, Sales Support, Shipping/Receiving, Team Player, Time Management, Writing Skills