Company Cougar USA
About Us
Cougar USA provides innovative water control solutions for commercial buildings specializing in pressure control water quality and water monitoring systems. With a focus on reliability and efficiency we help engineers contractors and building owners optimize water system performance. Our expertise in smart water management ensures safe sustainable and cost-effective solutions tailored to the unique needs of each facility.
Visit our website httpscougarusa.com
Key Job Responsibilities
Deliver on the Cougar Promise
Respond quickly with accurate and thorough quotes to inbound sales requests RFQs from customers external and internal
Follow-up on open inbound sales quotes within a timely fashion
Accurate and detailed order handoff to Order Entry with proper documentation and thorough complete information in CRM and ERP system
Drive and maintain profit margin with existing and new customers
Document transaction details in Box NetSuite and any other productivity tool the company uses
Technical understanding of products and ability to learn new product
Skills and Qualifications
Exceptional customer service via various forms of communication including e-mail phone in person and marketing events
Organized and ability to generate and follow-up large quote volume
Competent in operating systems with ability to accurately enter and catalog order data
Time management and ability to work as part of a team to provide highest level of customer service in the industry
Technical proficiency in plumbing and mechanical systems in commercial buildings
Adaptable with an ability to learn in a changing environment and industry
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Cougar USA operates as a vital subsidiary within Flow Control Group FCG a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control fluid handling and process industrial automation and life sciences with locations throughout North America. As a critical intermediary between over 3000 suppliers and 15000 customers over 90 brand companies and close to 1700 employees FCGs distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us
Everyones an Owner of the Company
Because every team member contributes to Flow Control Groups success everyone has the benefits of ownership Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits
Enjoy an attractive benefits package that includes Medical Dental and Vision insurance among other plans competitive 401k matching program career growth opportunities employee referral program paid time off and holidays as well as parental leave.
Training
FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities
At Flow Control Group we are committed to your professional development. With a vast network of over 100 brands across North America we provide unparalleled opportunities for growth and advancement. Whether youre just starting your career or looking to take it to the next level we offer custom training programs mentorship and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer
Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or any other legally protected characteristics.