Inside Sales Representative

Company Description OURCO WELDING & INDUSTRIAL SUPPLIES, LLC is a Houston, Texas–based company serving customers from its local operations and PO BOX 40937 address. The organization focuses on providing welding and industrial supplies to businesses that rely on dependable equipment and materials. Team members work closely with customers across the region, supporting a variety of industrial sectors. The company values reliable service, steady relationships, and a practical, solutions-oriented approach to meeting customer needs.

Role Description This full-time, on-site Inside Sales Representative role is based in Houston, TX. The Inside Sales Representative will handle inbound and outbound calls, respond to customer inquiries, prepare quotes, process orders, and follow up on outstanding opportunities. Daily responsibilities include building and maintaining customer relationships, identifying customer needs, recommending appropriate welding and industrial products, and ensuring timely resolution of service issues. The role also involves coordinating with warehouse and operations staff on inventory and delivery status, maintaining accurate records in the CRM system, and supporting sales initiatives to meet individual and team targets.

Qualifications

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• Strong Inside Sales and Lead Generation skills to manage pipelines, qualify opportunities, and drive revenue.
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• Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and foster long-term relationships.
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• Account Management skills to maintain ongoing customer contact, track orders, and identify growth opportunities.
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• Ability to communicate clearly by phone, email, and in person, with strong listening and problem-solving abilities.
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• Comfort working with CRM systems, order entry software, and basic office applications (e.g., Excel, Word, email).
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• Prior experience in industrial distribution, welding supplies, or a related sector is preferred but not required.
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• High school diploma or equivalent required; additional education or sales training is an advantage.
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• Ability to work on-site in Houston, TX, manage multiple tasks, and collaborate effectively with cross-functional teams.
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